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Not receiving phone calls and certain text messages

5464
Great Neighbour / Super Voisin

I am not receiving phone calls and certain text messages.  I turned off my phone, took my SIM card out, airplane mode is fine. 
How do I fix my problem?  

4 REPLIES 4

BKNS27
Mayor / Maire

@5464 

Did you bring (port) your old number from another carrier over to PM?

5464
Great Neighbour / Super Voisin

What is that, number porting?

Yummy
Mayor / Maire

Did you port your number recently?

Do you have set to reject unknown number?

Do you accidentally block those numbers?

Since when you stop receiving calls/SMS from 'certain' numbers?

Did you recently request a number to be ported in?  You wouldn't receive calls on your Public Mobile service until number porting has completed.

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