Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I'm in the situation where I've been locked out of my account (this is an account for another phone) - it won't let me reset the password. I've tried opening a support ticket, but they refuse to do anything without having my account # - which I can'...
Hi!My calls are going straight to voicemail. Can make outgoing calls, everything else working fine. I've had people leave me voicemails and when I go to check it says my inbox is empty.Any ideas?
changed my plan yesterday and now i cannot call out. says 7b1 my phone is not activated on the network. on the end of my previous subscription it renewed under my new subscription and l lost my phone out function. can still recieve incomming calls
Does Public Mobile support this iPhone 15 Emergency Satellite SOS feature?On the Apple website, it is offered for free for 2 years. After 2 years, I have to reach out to my carrier to see how much they charge to continue to use the Satellite SOS fea...
How do you receive community points. I know that you can save up to 20$ a month but i’m wondering how many responses/participation it takes to even save a dollar. Thank you!
If all my data is used up, can I still receive SMS?
I changed my plan to can/us plan talk, text , picture messaging and it is NOT working unless I have wifi. Completely frustrated. Been travelling for 3 days without any phone.
Hi, Wundle is a distributor for Bell and I have been unable to port my number. every time I punch in my phone number, it says it is not a valid Canadian phone number. But is is. Any experience with this?
I have created a Public Mobile account to port an existing number from another carrier, but the porting could not happen for whatever reason. I decided to stay with the original carrier, I called this number 1-844-xxx-xxxx to cancel the porting. Unf...
Just got this weird email. I'm not even on the new point system, I'm still on legacy. If they switched it without my consent I'll be pi$$ed.
I have been a Public Mobile user for 3 years. I got "SOS only" suddenly and I cannot even pay my credit! I have tried the suggestions by suggestions found in this forum (remove SIM for a minute, etc) and nothing has worked.Please give me some advice...
Bought roaming fees yesterday before I tried to enter the US and I was refused entry. So I won't be using them, can I get a refund?
I am currently in Texas and trying to make a call. I purchased a 15 day call and text package but calls do not go through. I am able to text.
I forgot to use my referral code, how can I put it now? Transfer is almost complete
I am using a Galaxy A06 phone and have no issues at home (1 hour east of Toronto) but am traveling and now in Marathon ON my phone gets "not registered on Network" error when trying to call and also can not send/receive texts. When I check connection...
I'm using the $15/month plan for my kids, and I thought that the plan total was 250 MB but then I saw this which made me think you can get data beyond 250 MB (without extra charge), but at 512k speed, can someone advise what this section means?
When asked to pick the previous carrier name for transferring # over to Public Mobile, it didn't have my exiting carrier (Simply Connect) but the old one Sears, so i picked Sears, would it effected for transferring the # over to Public Mobile?
Hey yall,I was wondering if we could see our usage of call/SMS, altogether Like - 100 mins used, 50 SMS sent - something like this?Or is there some other way to know all of it? Thanks : )
I just switched to 90 day’s subscription, my question is that what will happen after 90 days? My plan Will automatically switch to the previous existing plan or it will simply stop if i don’t get a new subscription
Every time I try to get a ticket it says oops and can’t get no answers or a ticket what can I do
PM has the worst cell reception service in my device. And I live in Halifax. If no cell services come here, what happens when I go to rural areas. So I want to port my PM number to Lucky mobile. Can anyone give a process to do so
I am now in overseas and I lost my sim card. I need to switch to esim, how is it possible
Hello,Ever since I joined Public Mobile many of my friends are not able to receive a text message from me. I have been with PM for over a year and have managed to keep in contact with these people through different platforms such as Whatsapp, Messeng...
Hello, I’m having a lot of trouble reseting my evergreen password and/email. I tried everything and it just says “login failure”. At this point i just need to speak to someone because I recently updated my plan and now im being charged twice ( new pl...
Hello, my current SIM suffered water damage. Following Community advice, I will be purchasing a new one and will update my profile so that it is tagged to my current cell phone number (I don't want to change cell numbers). Can you tell me: will I ...
Hello,My wife is also on Public Mobile and we forgot to pay for her Public Mobile bill. Her service seems to be suspended.We would like to resume her service and want to pay. When I try to log into her account, it sends a code to a number I am not aw...
Since conditional forwarding is broken and PM is blaming it on phone manufacturers instead of their own incompetence, how do we change our voicemail number? And yes I say "their" incompetence because no matter how hard they try to blame my phone or ...
Why is my account automatically debited, but there is no $2 discount?Bella
