Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have hundreds of International min and hundreds of National long distance min in my account yet when i try to call a 450 number which is long distance, but in my province I get a message saying it can't make the call and to add, I guess long distan...
My bill is the full amount without my rewards being applied. What gives?
Hi there, I am currently traveling in the US, and added a data only plan to my account. I have received a few notifications about new voicemails, but I am unable to check them. I do have access to a different phone and would like to try the remote vo...
hello, i am looking to change my plan and i want it to kick in before my renewal date. is that possible?
I want to put our 2 accounts on hold for 85 days... but not until 2 weeks after my Dec 7th payment... how do I get a moderator to do this for me? I do not want to screw it up. I wish my payment date and the suspend date coincided, but they dont. This...
Am on Auto Pay. Suddenly couldn't even make a phone call. Says plan expired - not enough funds in account. But I'm on auto pay. What's going on?
I am being charged on my Visa account twice a monthly for the past couple of months? Why?
I new to public mobile and I just purchased 20 add ons how am I gonna use my data
Does PM have black Friday deals?Eyeing the Pixel 5.
I know I've mentioned this before, somewhere. Can't recall where. It just happened again (true renewal occurred 17th, technically yesterday now). But this time, I thought to do a bit of digging before just deleting it. It turns out, the sent message...
I bought a US- Roaming 250MB data instead of 250MB add-onsI understand that I can not use the 250MB that I purchased if I am in Canada.Can I be reimbursed or change the add-ons option
When will I see the reward in my account? Also the friend I referred to is supposed to get a 2 gb bonus too? Thanks in advanceNerdybooboo
I want share what I had a question:I was wanting to change my current plan $15/Province-wide plan to the $15/Canada-wide plan. However, when I went to through self-service to change my plan, a message popped up to tell me that my current promotion wo...
I finally added the add-on prior to entering the US...however, my internet wouldn't work. How do I get a refund for a service that didn't work?
After years of suing websites for showing how to repair iPhones....they have succumbed. https://www.apple.com/ca/newsroom/2021/11/apple-announces-self-service-repair/
My US talk roaming ran out this evening. Why is the talk in the US roaming add on not showing so that I can purchase it? Where did it go?
Hi, my cell only seems to send messages to others on the same network. Some don't get my texts. What do I do?
I recently ordered a sim from public to switch to their network. I wanted to know if i could keep the old number i had from rogers to the new plan that i get in public
1.- Hi, How I change my Email address?, because I'm not longer used.2.- I have 2 gb promo but I never received it. How I will get it.thanks for your answer.
I can't receive any text because my phone lost
trouble singing in to self serve
Hi I have lost my phone and i want my same number to add on to a new sim card how does it work.
The folks went to USA from Canada for the winter. Their plan is international text and I did an add on for 300 mins of international calling. They are getting texts, can’t send texts and it says not covered for international calls. I had this set up ...
my service ended and then i added 25$ card (usually i add 40) why does it still say phone is out of service?
Ported a number from Rogers a month ago for my son but it turns out it never got ported correctly. rogers says they do not have the port number request. As i do not have the SIM from rogers to access that number they said to have Public mobile send...
I would like to have the 4.5 gb plan I am new to this whole phone thing and have no idea where my data went I wuld like to change without having to lose out on paying for a whole new plan without having to pay for another full plan is this possiable ...
is the promo only for new customers?
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