Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I just received this referral add-ons. Even the data is useless to me because I have a lot of data already but I'm curious. Where does it come from? I had 2 referrals
Is anyone else concerned that public mobile actually retains private information although they say they delete it when you close your account? I was told that all my data would be deleted when my account was closed but the fact that I can login here...
I set up my account a week ago with an eSIM however, I would like to acquire a regular Sim and use that in the phone instead of an eSIMI’ve tried to contact an agent and the system locks up at the signing in to message multiple times so I can’t get a...
I got a message that I received 240 GB of data from Public mobile but it won’t work
Hi there. I'd like to change my current phone number but I want to keep this number and transfer it to another provider. Can you please walk me through the steps involved in doing this?
Hello, I got a message from 4011 yesterday on 13th March that Public Mobile is moving all subscribers to new Public Points, and as continued loyalty, I will be given a special bonus of 240 GB data for 150 days. Today I got a message from 611 that as ...
My phone is eSim compatible (Samsung Galaxy A 54), but when I went to register on the app it said it was not... Now what??
How do I update my pin and banking information to be able to activate my service?
i am currently in the US and just activated my new Can?US Plan. The App says Activation appears to be successful. but I have no connection to any network. App says a code was sent to give me full access to my acount but I have no connection to any ...
I got a text yesterday from public mobile saying that they added 30GB of bonus data to my account as a thank you for my continued loyalty. How do I check if this is true? Is this normal?
Hi,When logging in my Public Mobile account. I got a notification:> Starting May 2024, we’ll be retiring our old Rewards program and moving all subscribers to our Public Points™ programWhich has a link to a detailed page Moving to Public Points which...
I’m trying to activate my phone and it got to the end and said that it did not activate. It won’t let me go back to see what I missed. Is there anyway I can go back in the app to make sure everything is complete?
Due to the pending change in the rewards system, I’m wondering whether to cancel my account with PM and switch over to another provider. But I may return to PM and wonder if I need a different PM SIM?
Hello again.Seems people who are calling me get this often. This was the number I ported a few weeks ago from Telus. According to Telus the port went through. I'm thinking my next step will have to be a CS Agent to maybe reset my network?
Why is there no 4G plans offered for me to switch into? I literally click to see 4G on the plans and nothing shows up.
Summary: they take away $54 from you every yearAssuming $34 planSavings b4afterautopay$2$1.7loyalty$5$0.8Annual total$84$30.4Savings breakdownAutopay: before $2 per month, now $1.7 (5% of $34)Loyalty: before $5 per month for maximum saving, now only ...
I did a sim swap and now phone work
Hey all. Brand new Public user here.Ported in over yesterday, over 24 hours ago. Still can't get inbound texts from anyone which is terrible because I can't get my confirmation code to gain full access to eversafe account. So I'm locked out of my acc...
HiIs it possible to transfer funds from my old cell number to my new cell number before i close the old account ??Thank youLP
Trying to sign up for a week. Paid the subscription, but keep getting errors with getting service on my phone. We encountered an error processing your request.This may be due to a system error, please go back to the previous page and try again. (Erro...
I need to get my account number but I can't log how do I find my login
I still haven't received the Sim I ordered over a month ago. Who can I connect with to check my order (my oder 351417 .Feb 12) Thank
Ever since switching to PM, I can no longer receive SMS texts from android users who I have had no problem texting with before.@
I changed my subscription while I was in the usa. Now I am back it seems to think I live in the US.
Why does Public Mobile not allow existing customers access to plans for new subscribers only? It irritates me that I’ve been a loyal customer and now someone that I referred gets a better plan than I have.
I just subscribed, received an error : M.8703 Payment Processed. Now it requests payment again.
