Community

Leilasanato · ‎06-16-2023

I purchased an eSIM but my iPhone 13 not supported it so I want to cancel my plan.

Handy1 · ‎06-16-2023

I just saw this , that hey updated with esim activation

hairbag1 · ‎06-16-2023

~~I think I-13 does support both esim and regular sim.~~

MY mistake...I was thinking you thought I-13 wasn't esim ready. 🤐

Handy1 · ‎06-16-2023

@Leilasanato .the QR code should be sent to you email . Log to in to email in a different device so you can scan it with your phone

softech · ‎06-16-2023

@Leilasanato why not supported? were you able to download the QR code and install?

please message support to work with them on a solution with activation or with payment

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Cancellation of purchase