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cancelling my credit card on my file

pingkaic1
Good Citizen / Bon Citoyen

How can I cancel my credit card information card on file permanently? i will call in each month before the renewal date with another card to pay

3 REPLIES 3



@pingkaic1 wrote:

But I do not want my credit card information to be kept at PM. i will pay each 30 days with another credit card before the due date. I just do not want to have PM keep my old or new credit card information on file.


To use a credit card at Public Mobile, it must be first added and saved in the account.  If you do not wish to use your credit card, have a Public Mobile customer support agent remove your current card.  You'll then need to purchase Public Mobile payment vouchers elsewhere to pay for your plan.

pingkaic1
Good Citizen / Bon Citoyen

But I do not want my credit card information to be kept at PM. i will pay each 30 days with another credit card before the due date. I just do not want to have PM keep my old or new credit card information on file.


@pingkaic1 wrote:

How can I cancel my credit card information card on file permanently? i will call in each month before the renewal date with another card to pay


There's nobody at Public Mobile who you can call. Please remember everything for Public Mobile is done online.  To change your credit card, log into your Public Mobile self serve account using the Public Mobile smartphone app.  Go into the Payment area and select the Update Credit Information option.  Doing that removes the previous credit card.

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