Bill and app errors

[Brispackman25]

I keep having technical issues trying to view my bill, pay my bill, and with the chat bot. I need to talk to a real person to help me figure somwthing out so that i will be able to pay the proper amount of my bill when the time comes. 

Is there any way to speak to a person to help me figure all this out? 

[BKNS27 · Accepted solution]

@Brispackman25 

PM is done all online so no real staff to speak to…only by private messaging or create a ticket on Chat.

To access your account and make payment. Did you create a Eversafe ID before trying to access your account?

Click on Sign Up then login.

 

[Hollister]

@Brispackman25 

Try logging in again into self service bit clear your browser cache and go incognito. Choose the Payment option and it should give you an upcoming amount due.

[hairbag1]

@Brispackman25 

you could get payment vouchers at places like Shell Gas or London Drugs...then dial 611 to add them to your account.