Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, I purchases yesterday a 15-days add-on for US Roaming Talk Text. I am in US now and started texting a couple of messages since yesterday, went OK. But now, today, Public Mobile message says I only have 5% of the add-on left? WHat is that? Isn't ...
hi guys.. Can I use Poco x6 5G with PublicMobile for VoLTE and WiFi Calling? How about Poco M7 Pro? Thanks
How long is required to have a rate plan change? I tried to update to the 60GB (35) CanUSMex rate but was still charged for the 50GB (39).
I just transferred my number from Lucky Mobile to Public Mobile. I have received the notification and email that I have transferred successfully. But now I cannot receive other's call or messages and other cannot receive my call and messages. What is...
Greetings Community,Back in Dec 2022, I received a text from PM:Public Mobile here. To get you in the spirit of the season, Public Mobile is giving you a one-time gift of 2GB of free data and 500 free intl. long-distance minutes. Reply YES2 to instan...
Hello,please help me.I January 2025 i was capable to see my account details and the add-ons that i have.presently when i log in to my account those details have disappeared?thank you to help me with this.
Hi,I am trying to login to my account with email and have my password but, the login attempt sends me a message saying a verification was sent to my phone number ending in 77 but, this number is for a SIM that is for Data in my car only. I need to be...
more than 15 days and yet not received my sim card
Is there anyone who can help me with activating the phone number on the SIM card?
Can you sign up for a new account but set up a future port date? I need to keep my service active for another 8 days. Also does it actually just take 5 hours to port like the website says including weekends?
I want to change the account that I use to make payment To the Scotia Bank
Hey: in the top left hand corner of my phone, the usual standard message that is normall displayed is "Public Mobile". However, that is no longer showing. What is showing is "Emergency Calls only". What can be done to fix this?
Hello,I'm looking for my account number.
Is account automatically closed by Public Mobile when a number is transferred to another provider
I have an s23 and all my groupchats are messed up. Mostly when messaging with iphones, the messages in a groupchat send all out of order and I can't understand what's being said. Also whenever someone sends a message in a groupchat I get sent a downl...
I need my PUK. How do I figure that out for a Samsung A32. Help. I desperately need to access the information on it with a quickness. Any help would help. Thanks
I am locked out of .y sim card
My phone is inactive due to missed payment due to comprimised account. I paid the amount on *611 and it worked but now inactive again. Now *611 does s=not recognize my pin. Help
How to call korea?
Payment method update….can’t find? And I’m logged in???
When I try to make a call it says that the call can’t be completed since I have used all available minutes. When I log in to my account it says that I still have minutes. Why can’t I make calls?
Hello,I cancelled my Account but I was charged out of nowhere today. How do I get my money back and make sure my Account stays cancelled? Thanks,Ron
I got a new esim.. who ever hacked my phone ruined my computer. I think I have an idea of who has involvement in it. But now, my mmi isn't valid, half the time I don't have GPS. I keep connecting to a fake tower.. and when I whois or lookup my IP for...
I keep trying to make my payment but i wont go through i tried changing card and everything and still nothing cant get my account back
Hello, how to order a new SIM card without changing my current number, I want to get a replacement of my sim card with my current number because I lost my current SIM card .please help
What time are subscriptions supposed to change over at? I recently changed subscriptions that was supposed to start today, my usage overview has been reset today but my new plan has not started yet. I thought it would start at 12:01 am but hasn't.Is ...
There was an error activating my subscription, step 6. Ported my number and my old carrier cancelled but I still can’t use my phone off data and I can’t figure out how to rectify.
What is the best solution/plan to using your phone in Europe for 2 weeks?
Never got a qr code to download an esim after public took my money!What to do now?Public says my s20 5G isnt compatible with esims...Thanks in advance! edited by computergeek541: change category label (unrelated to Community category)
Hello, I am going to out of Canada for a while, I just wonder if the unsubscribe days still 90 days?thanks
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