[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Forum Posts
Important Update: eSIM QR Code Now Included in Activation Summary Emails
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Troubleshooting Login Issues: OTP, 2FA, EverSafe
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Was taking a look at MTS, Community looks identical
I was looking at MTS, and their Community is almost a Clone of Koodo, NO kidding They do have some interesting rates. Maybe its time for PM to show MTS, how and what the Public wants and needs
Resolved! If i go with public mobile can i use it in cornwall ontario canada
Can i use public mobile in cornwall ontario
Resolved! SECURITY OF SERVICE
En français ci-dessous. Given the glitches some have had with service disruptions from billing/porting/etc issues I had the following musings (or perhaps amusings?), all assuming the phone itself is not to blame for the problem, and you are not tryin...
Internet issue
When I click on the internet it says "a secure connection could not be established"I can go into Google and type stuff in but as soon as I click on a link it says that How do I fix?
get phone number back 438-***-****
I LOST MY PHONE NUMBER 438-***-**** BECAUSE THE 90 DAYS HAS PAST AND I WAS MISINFORMED BY AN AGENT ITS VERY URGENT THAT I GET A REPLACEMENT SIM CARD WITH THE SAME PHONE NUMBER AS SOON AS POSSIBLE AND ALL HOSPITAL AND DOCTORS AND MORE HAS THIS PHONE N...
Resolved! My phone is completely dead. Battery is ok. I am still under warranty.
How do I change the phone that is still under warranty. The phone is completely dead. Battery is ok.
How to unlock an inactive phone from Public Mobile? I just returned from outside after 6 months
How can I unlock my inactive phone? I just returned after 6 months to the country and I have not pay any sold.
Resolved! 90 Day Plan Savings
I rummaged around and came up with this spreadsheet given the following notes: a) it makes no difference to your savings if you pick Canada Wide vs Provincial, nor Canada Wide vs International texting,b) 1 GB data user opts for 4 GB on 90 day,c) mult...
Moto E deal
Deal right now at Best Buy: Moto E$129.99Save $20Sale ends: August 20, 2015TELUS Motorola Moto E Prepaid Cell Phone Apparently online and in stores until Aug 20.
How long it will take before you receive the requested sim card?
How long it will take before you get the requested sim card?
Error: Cannot make a payment to my account.
I cannot make a payment to my account since yesterday. I also tried to delete my credit card and add the same, but still. The error message is the following: Unable to process this transaction.Sorry, we are unable to verify your credit card informati...
Re: How to reset 4 digit PIN number?
ATTN: To All Public Mobile Customers, New or Former-PM Clients If you are wanting to order a Tri-Sim Public Mobile card, please be advised that at this time, Public Mobile is in Beta phase, And NOT YET officially open to the Gen-Pop. If you cl...
Resolved! How to reset 4 digit PIN number?
How to reset 4 digit PIN number?
I am moving to Moose Jaw , Saskatchewan from Toronto , Is there public mobile network????
I am moving to Moose Jaw , Saskatchewan from Toronto , Is there public mobile network????
Technolgy
will the simcard that I have with publicmobile phone work in a samsung galaxy phone?
Consequences of the new system and compensations
If I broke/lost my SIM card, and then ask for a new one, in the pre-self-serve system days, I could go to a Public Mobile store and be back online within hours, thus experiencing minimal interruption in the service I am subscribed too. The small del...
What short codes are supported by Public Mobile?
Below is the list of short codes that are ready to be used on the Public Mobile network. You can get anything from weather updates to banking alerts and promotional offers. If you are looking for a specific short code, simply click on the sheet bel...
Resolved! How could i get sim for my phone iphone5sthough i hve micro sim
hello i have some question to asl and plzz help mei have samsung gallesy3 with micro simbut now i bought iphone 5s and i need new sim so i hve no idea to get sim so plzz help me
Resolved! Does Public Mobile Support BIS? (Blackberry Smartphones)
Does Public Mobile Support BIS (blackberry Smartphones)? And Pushes Updates for them??
How are Rewards applied to your account?
The application of Rewards to your account is tied to your payment due date. Based on the Rewards you have earned in your previous plan cycle, up to four separate credits (one credit/Reward type) will be applied to your account several hours before y...
How many Rewards can you earn?
At most, you can earn up to your current plan value in Rewards to reduce your payment to $0. Once you reach the value of your total plan cost, you will not be able to receive any further Rewards and you will not be able to accumulate Rewards that c...
What is AutoPay?
AutoPay is a free service that allows you to pay for your wireless service automatically using a credit or VISA Debit card. With AutoPay, you never have to worry about missing your payment. Even better, if you are on a Rewards Eligible plan, you ca...
How plans work at Public Mobile?
At Public Mobile, the choice is yours. You set the terms and build your own plan, so you only pay for the services you want, for however long you want them. There are three (3) plan length options to choose from; 10, 30 or 90 days.The day pass is j...
Good morning, PM Reps
HI. GoodMorning @Jeremy_M, @Mansi_G, @Caroline_B, @Val_T, @Casey_G, @Moid_I, @Christopher_T and all PM Reps, to a Beautiful SunnyMorning
Resolved! i lost my phone and would like to order a sim card how could I do that?
how can i get a sim card? i lost my phone and want to get another one. i need a chip sim card..can anyone help me with this? thanks
What happens if I miss a payment?
If you miss your payment due date, your account will be suspended for 90 days. During this 90-day period, you can make a payment anytime to resume your service before your account is completely deactivated. Your payment cycle will restart once your p...
Does my data carry over after 30 days with a 90-day plan?
Think about it like this; your data is available for the duration of your plan cycle (10/30/90 days). If you purchase a 4GB Data option on a 90-day plan, you will have 90 days to use it. If you’re on a 30-day plan, your data will only last for 30 day...
How do I change the email address associated with my Community profile?
If you need to change the email address that you originally signed up with on the Community, just follow these steps: Sign into your account 2. Click on “My Settings” 3. Enter a new email and hit “Save” 4. Make sure to verif...
locked phone
I cannot use another simcard on my phone(Samsung) which I bought from public mobile before. After 90 days being out of canada and requesting public mobile to hold my account for 90 days, I came back to canada right 2 days after that deadline and publ...
If Handset is Lost/ or Stolen?
If you have LOST your HANDSET, OR, your HANDSET was STOLEN, LOG INTO YOUR SELF-SERVE, Then click the Plans and Add-ons toggle, then look for the LOST/STOLEN Phone Toggle, and follow instructions to SUSPEND your ACCOUNT to PREVENT others from USING yo...
