Over Billing
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05-11-2016 04:03 PM - edited 01-04-2022 02:40 PM
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11-12-2017 06:04 PM - edited 11-12-2017 06:05 PM
Sounds like my math is close with the $111 + 13% tax. Interesting your account says $108 is due - did you have 2 referrals on your account?
If you want, you can message the moderators using this link: @CS_Agent, provide them your name, account number and an brief explanation of the charges, and they'll be able to review it for you.
It looks to me like you were charged the right amount though.
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11-12-2017 06:00 PM
ontario
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11-12-2017 05:47 PM
You have posted to a very old thread. In the future, start your own thread under the appropriate category and it will get the exposure and answer to your questions you're looking for.
By my math, you have $120 plan - $6 (auto-pay) - $3 (referral) = $111 remaining balance.
Depending what province you are in, GST or HST is applied on this amount. If say in Manitoba, that amount is 13%. (therefore, $111 + 13% tax = $125.xx)
What province are you in? I don't want to refer you to a mod if this is just a case of explaining the math.
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11-12-2017 05:28 PM
Hi,
I am using public mobile since 2016,
my plan is 120$ for three months.
i opted for autopay and refered a friend.
according to plan i should be charged 108$ but i am charged 126$ on oct 28,2017.
may i request to please look into my over billing issue
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05-11-2016 04:11 PM
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05-11-2016 04:10 PM
Sorry to hear that. Sometimes that occurs when you manually renew and you have autopay set up.
Don't worry though, PM staff member @Shazia_K or @Kalla_A will take care of your problem.
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