[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Forum Posts
Important Update: eSIM QR Code Now Included in Activation Summary Emails
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Troubleshooting Login Issues: OTP, 2FA, EverSafe
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
iPhone 4 iOS 7.1.2: MMS pix not working (but cell data fine)
Is it possible to send/receive MMS pic messages on iPhone 4 running iOS 7.1.2? The phone DOES have cellular data and it can send and receive text-only MMS and iMessages, but it cannot send or receive MMS messages with pictures. Can this be fixed with...
Resolved! Halifax
I'm am former PM employee, happy with my service. I want to PM buy a phone and a plan for my son in Halifax. Will that work? Can he get a Halifax number? What would you suggest? Thanks
Phone suggestion
Hello. I am new to the mobile phone world and would like a phone suggestion. I have a 250$ budget and no idea which phone to get despite doing some research. Any help would be appreciated. I was going to try getting one through Orchard since that see...
Define giveaway
I appreciate PM going through the trouble and expense of doing a holiday promotion, but technically if you look at the definition of a giveaway it doesn't include PM members doing advertising for PM. The instagram, twitter, and now youtube days of th...
Resolved! Account on hold
I am going to france in a few days for 30 days. My month started only a few days ago. Is it possible to put my account on hold and when i comeback, i would just continue the month i put on hold?
Did you win anything from contests?
Contest so far is awesome, and i am sure it will only get better and better. So, if anyone won anything can thank PM or congraluate others or simply share their feeling. I hope some of you community members won something so you can share with other...
14 Days of Giveaways
Why is the contest only limited to those who have a twitter account?????
Contest
I can not enter the 14 days giveaway.
How to put up a Christmas tree
I don't know about you but I'm super stoked about the new Star Wars: Force Awakens coming December 18th. So I couldn't resist sharing this as it ties nicely into the season: Star Wars xmas tree
Day 2 - 14 Days of GiveAways
http://14days.publicmobile.ca/?wpnd_cid=fu1374ag9v1o0pce/#wp_popup_1251335 Good Luck!
When Input IS NOT Input
Hi All, Just been noticing that people are adding comments to New Ideas that have nothing to do with the idea. Or are voicing their own personal preference which is opposite of what the idea is, much like it's up for debate, or they ignorantly try t...
Public Mobile is growing - do you know any awesome digital marketers?
Hi community, We're growing the customer engagement team at Public Mobile and are looking to you, our commmunity members, to spread the word. If you know any digital marketers who love planning and executing marketing programs, share this link with...
Re: Top Contributors – November 2015
Hello,It seems that the top event today was the contest. Other than that, no problems have yet been reported.Anyone open to posting jokes?Martin
Resolved! Amex still not working for autopay?
Looking through similar issues in this forum, I see that using Amex for autopay has been a problem in the past but was supposed to have been fixed. However, I made several attempts to set up mine yesterday and they all failed, (the box appeared to ac...
Calling from Strange# or Advertising/Survey people
Hi there, I think this case would be common to most people here. But my PM# is new and I only share this number to my family and closest friend. Also I never used this number to register on any account... But today I still got a call from +1-855-561-...
Switching from Samsung to iPhone 3gs
Hi, my Samsung died on me and I was given a working, unlocked iPhone 3 gs. I'd used it with various providers while travelling in Europe and South America and it worked just fine. But I get a "No Service" notice from Public. The phone returns my IMEI...
Resolved! No name on caller ID?
When i call my home phone only my number is shown. How can i also put my name there so when i call people they see my name?
Locked Telus Blackberry Passport Works Fine Without Unlocking on Public Mobile
Hi There, Just wanted to let people know that I had a locked Telus Blackberry Passport and I was able to switch to Public Mobile without unlocking the phone. I just went through all the steps as usual and it worked fine. No issues with texting, pictu...
Resolved! My.phone sim card.not working
What can I do to fix it
Help. Autopay error. Card payment not accepted. Can not find vouchers
Hi there, My account was set to renew today via AutoPay. It has not worked and my account has been suspended. The card that was assigned to AutoPay is the card used to top up originally. I have tried to re-enter the card and an alternative with no lu...
Nervous about switching...
I'm currently a Koodo Prepaid customer. My rollover date is coming up, I have a PM SIM card (2 actually, I ordered one for me and one for someone else, but didn't give it to them yet), so I want to switch. All that said, I'm *really* worried somethin...
Resolved! Will the moto g from telus work with PM
Hello, If I buy the Moto g(3rd gen) from the telus online store will it work with Public Mobile? Or will I need to unlock it? I did search for a bit and I'm having a hard time figuring out if it's supported by the PM network or not. Other option is ...
Resolved! Roaming In canada?
So i was able to getmy hands on the Blackberry 9900 Just for texting and calling but once i put my sim in it says im roaming?! im in canada in montreal. Can this be a sim issue? On the Sim it but when i check the phone number on the dialer its a 917...
Resolved! Question: Does the community page link to our PM phone account (self-serve, etc)?
I was looking around and I don't see anything that officially connects the login for "My Account" and "Community"? Is there a way to tie them together? Are they completely separate? Either way, I'd just like clarification! Thank you in advance!
Finally got my treat!
Remeber that scanvenger hunt? I retweeted PM tweet about a month ago. And finally i got the nice looking T-Shirt. It has small PM logo at the back. It came in nice pizza type box with Overnight shipping (impressive) and included sim card too Spoile...
Resolved! Numbers that call no caller ID?
There's or a weird +1 where my phone doesent match it with the numbers in my contacts or sometimes it doesent resolve the caller ID
Resolved! If someone from long distance calls me. Do i pay for it?
Lets Say i have province wide talk, but someone calls me from the US. Do i get charged?
Resolved! Unable to use public mobile on dual sim phone
Impossible to use public mobile in a dual sim phone when I only want public to work as voice and text. On Redmi note 2
Orchard iphone 4s
I got a new iphone4s from Orchard with a new sim card.s i was already a public mobile user, using my account, i simply changed the simcard number and saved. then the phone said it could not be compatible with the sim card i got from Orchard. then i p...
Which animal do you have as a pet?
Hello,From time to time, but always on weekends, I start an off - topic thread to break the monotony of repeatedly answering the same questions.In response to the subject line, I can say this: I live in a town, adjacent to a mid-sized city. Due to ho...
