Why I dont get auto pay reward for my account

[zmh1175]

Please help. I did set the auto pay and I never received the auto pay reward since I opened. My phone got disconnected due to none payment. How that happened. I have set up the auto pay and I need to make the payment by calling 611 and using the same credit card on file. 

[srlawren]

Hi @zmh1175, when you get a moment, can you please let us know if @Kalla_A has resolved the issue for you?

[Kalla_A]

Hello @zmh1175,

I have been able to do some research regarding your Autopay rewards problem.

I have sent you some information by private message 🙂

Cheers,

Kalla

[JaK]

Hi @zmh1175

Looks like you need some moderator help, one of @Kalla_A, @Shazia_K or @Mary_M should be able to help when back online in the morning