Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello fellow Public Mobile users, Has anyone other than me been having problems logging into the Self Serve part of the website? I am trying since earlier this month to get in but it keeps saying my E-Mail and cellphone number are not resigtered or...
When Replying to a thread or reading a thread all of sudden nothing on the screen & then this (see attached picture)
Hi sir/mam, I want to disconnect my phone for one month from 6 may to 3 June. What is the process? Can I cancel it.please reply as soon as possible. Thanks Manju gupta 6*********
My Motorolla phone stops working.. The keypad is frozen & the screen is all blurry. What do I do?
PIN unlock key (PUK) is a SIM-specific code used to prevent unauthorised use of a SIM card. The PIN (Personal Identification Number) enables secure access to the SIM card and network. It is provided with your SIM card. If the PIN code is entered...
What Sim card do i need to buy for my Iphone 5c ?
Hi my friend was public mobile customer earlier. He was out of Canada then I disconnected. Now wants to connect again. Now he sees plan becomes expensive. Any good deal plan for ex customer of P Mobile? or you want to go another service provider ...
Hello,Approximately 45 minutes ago, a representative, calling on Koodo's toll-free number, left a message in my voicemail. It dealt with a problem with my self-serve account. The representative asked that I return the call in order to resolve the mat...
this has been such a headache. i just need a a sim that will fit iphone 4
Using an Iphone 4s and did carrier update and system update now I can't send pictures again. I have double checked settings as advised in the announcement section and they are still the same... Help going to BC on Friday and would love to be able to ...
Ive been with public mobile for years, my account is in good standing , and fully up to date on payments.yesterday during a storm my phone stopped workingand now it would appear that my sim card is no longer registered on the network.So I cant call o...
how do you send text message using computer
help all my call are going to someoe else
my cell phone lost signal.
. I need you to send me a new micro-sim card because my account # I was deactivated because I was four months out of Toronto, Canada. thanks
i lost my phone on transit ,miss,on ==i buy new one need to star ==sim car with my number being payed for already6*************5== please send a number ==
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My phone keeps dying, even though the battery is not depleted. The only way to turn it back on is to plug it in the charger. This happens ten-fifteen times a day.Do you have a solution?
hii i have been with public mobile pretty much since day one. and when they changed to sim cards i bought the samsung ace. now its dead and i have accessto an iphome 4 or 4s. is it sim card compatible
Just received a weird text claiming to be from PM (#512-9): "We're here to help. Visit our community for issues with your service. If we can't solve your issue you can also contact the CCTS @ ccts-cprst.ca or 1-888-221-1687" I haven't experienced any...
Hi I got a problem with the payment. Everytime I finish my payment it says on my account that I have to pay for the same date but for a higher amount. Like today I had to pay 30$ and after paying it said 60$ and after paying that it said 120$. I didn...
My husband phone is disconnect he needed the same number for bussines how can l get back
why when l only use my phone for calls and text message l get a message your usage is at max? And when my payment is due it says l'm using more? If there is someting on my phone that is using it want it off? don't go to Lollipop rip off
Hi wondering if someone can help me. I woke up this morning and my phones service is not working i see in the left hand corner sos in red. no 611 for help or anywhere else. thanks
Hi,I am using of Public mobile service. I am coming back to my mother countruy for two months. I want to know that how may I disactive my plan for two next months and reactive it when I come back to Canada?Is it free of charge?How much does it take f...
I paid 75$ to get unlimited everything and 4g of data and it lasted me Like 2 weeks how come? Second how do ppl get answers if they dont have a computer since new customers are not elegable to talk to customer service its kinda ridiculous in my eyes ...
