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Alex-M · 07-31-2016

Since signing on with this Self-Serve only mobile carrier back in the month of June 2016, I have had nothing but issues where Payment wasn't properly being acknowldeged as being received, but Funds had been applied to my account, and payment history ...

Alex-M · 07-26-2016

This important message is to alert all community members and staff, of a recent Credit & Collections Fraud that is going on. This month alone I have received 3 calls and 3 voicemails left on my Public Mobile number from two different debt collectors ...

Alex-M · 07-24-2016

Has anyone other than myself noticed a PM staff member by the name of Christopher_T who always seems to have an Online presence, yet if you click on his name and look at his profile, he has no posts made, no solutions offered, and no bravos earned si...

Alex-M · 07-22-2016

Step 1: Create a live chat, or at least integrate one into an online service that customers can freely use. Note: This saves both Public Mobile, customers and the community in whole a lot of frustration, and better time management when resolving issu...

Alex-M · 08-01-2016

This is just a quick update: I was given a $15.00 credit for all my troubles. The services are functional again, and my account has been renewed with the new plan changes. There is a $12.00 amount oweing that is being reported on my account, but I kn...

Alex-M · 07-29-2016

@srlawren , I appreciate your prompt response and vote of confidence. I certainly hope that my minor issue will have a good resolution, before my account goes into an unexplicable state of expiry, and my account becomes suspended (such as what happen...

Alex-M · 07-29-2016

I'm not exactly sure what having the title of Oracle refers to, but I think that it may have something to do with Voluntary Community Member when regular PM Customer Support Staff is unavailable? Would any available Oracle be able to tell me how ofte...

Alex-M · 07-29-2016

@NDesai , When I said a member with the designated title of Mayor had left PM, I was refering to a Discussion post I read where a PM member with the earned title of Mayor, announced recently that he was leaving PM due to some unresolved issues he had...

Alex-M · 07-29-2016

@NDesai , Wrote:As mentioned by The front PM page advertises new plan $40/MONTH. You guys should redefine that as 30 days. Otherwise, there will be Qs asked about it when their plan will end at 90 days. Yes, thank you, that was what had created the ...

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Good Bye Public Mobile - I'm Jumping Ship

Beware of Credit & Collections Fraud!

Has Anyone Noticed..

Ways that Public Mobile can improve customer support

Re: Good Bye Public Mobile - I'm Jumping Ship

Re: Rate Plan Changes that did not go According to Plan- Good Grief Charlie Brown

Re: Rate Plan Changes that did not go According to Plan- Good Grief Charlie Brown

Re: Rate Plan Changes that did not go According to Plan- Good Grief Charlie Brown

Re: Rate Plan Changes that did not go According to Plan- Good Grief Charlie Brown