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Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 71487 Views
  • 180 replies
  • 40 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 74284 Views
  • 180 replies
  • 32 Bravos

Location of Public Mobile Search Engines

Hello,There are 2 versions of this community. One is Mobile, and the other is Full. Each has a search engine.In the mobile version, the search engine is identified by the magnifying glass at the top left corner. Upon clicking it, a rectangular search...

Martin by Legend
  • 1447 Views
  • 1 replies
  • 1 Bravos

Mobilicity and Telus info

I just heard that Telus and Mobilicity are in potential talks for Telus to aquire MobilicityRogers also in talksIf Telus successful, what will become of this? Telus Mobility, Koodo, Public Mobile, Mobilicity Wireless, that's a lot of info overload

makkahn28 by Mayor / Maire
  • 2063 Views
  • 6 replies
  • 0 Bravos

Apology

Earlier today, I used what I considered as aggressive language and tone directed towards helen.helen, I wish to take this opportunity to apologize to you for what I said and how I said it. I could have been civil in communicating with you. My apologi...

Martin by Legend
  • 1862 Views
  • 2 replies
  • 3 Bravos

Resolved! Customer service number

I don't have internet since saturday night, I have used less than 50% of my plan, and the payments is not still due. Is there a number I can call directly to see what the problem is?

Vero8 by Great Neighbour / Super Voisin
  • 2282 Views
  • 4 replies
  • 0 Bravos

New Moto G specs

http://mobilesyrup.com/2015/06/22/third-gen-moto-g-leak/I know a few people have it around here so I thought you would like to see the new leaks.

DK by Model Citizen / Citoyen Modèle
  • 1203 Views
  • 1 replies
  • 1 Bravos

Resolved! Why is my phone in SOS

Hello I switched to PM from Chatr and now my phone is not recieving a signal it's in sos status. What can i do to change that. i'm using an old blackberry curve phone.

LH76 by Great Neighbour / Super Voisin
  • 3459 Views
  • 2 replies
  • 0 Bravos

paid for voucher and not working

I paid for a voucher and its not working ... It ls says something went wrong and I can't get into my account for some reason and have only had service for a month

jjonesmk by Great Neighbour / Super Voisin
  • 1046 Views
  • 2 replies
  • 0 Bravos

Resolved! WHY CANT I PAY MY PHONE!

i cant pay my phone bill plzz help i tried calling *611 and it hangs up i tried logging in to my account to pay my phone with a voucher and it doesnt work plzz help I pay my phone every month i dont know whats wrong

BC by Great Neighbour / Super Voisin
  • 3830 Views
  • 8 replies
  • 0 Bravos

June 25 deadline extended to June 29.

Hello,Due to supply and demand of SIM cards, the June 25 deadline to sign up and be eligible for the $10 rebate for 12 months has been extended to June 29.FYI.

Martin by Legend
  • 3781 Views
  • 6 replies
  • 4 Bravos

Where is PM's customer support?

Why isn't my service working?Why isn't the "contact us" link working?How can I ask PM for help? I've was a PM customer prior to january 2015.No data plan. Thank you

balanovich by Good Citizen / Bon Citoyen
  • 2228 Views
  • 5 replies
  • 0 Bravos

Resolved! HOW DO I GET A COPY OF MY CALL LOG HISTORY??

i am trying to get a copy of my entire call history for an important reason. however i am unable to reach any customer service reps from public moblie by phone or other wise. How will i be able to reach an actual person @ public mobile to get the inf...

sean by Great Neighbour / Super Voisin
  • 7511 Views
  • 4 replies
  • 0 Bravos

cannot call united states

My phone is not accepting texts or calls from USA. Also cannot call or text them. From Canada of course. Any way to fix this?

paolo by Good Citizen / Bon Citoyen
  • 1430 Views
  • 5 replies
  • 0 Bravos
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