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i cannot pass the first page to register the sim for the plan

michael2004
Great Neighbour / Super Voisin

Hello everyone,

I want to register to the 4GB/90 days plan with the SIM card that i got from an Alcatel phone that i bought it last night (PC Mobile phone and SIM), but when i click on the first screen (where i input my personal info and the SIM card number - checked seveal times) the "Continue" button i get the "Invalid SIM" message.

could you please help?

thanks,

Michael

4 REPLIES 4

michael2004
Great Neighbour / Super Voisin
Oops. I made a mistake. Please disregard my request.

Vickel
Model Citizen / Citoyen Modèle

You need a SIM from public mobile.

 

I believe its too late to order one off the site now. They will have physicals locations this weekend in Toronto, Vancouver and Montreal, that would be your best bet.

 

Also, you may need to unlock the phone you bought to be able to use it with Public Mobile.

CaNuCk07
Mayor / Maire

I'm very confused, do you have a new Public Mobile Sim Card? @michael2004

jonafun
Good Citizen / Bon Citoyen

you need a public mobile sim to register for public mobile services

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