Signing In Issue

[SukhGill]

The App wont let me sign in. it keeps kicking me out and going back to sign in page. I have tried to sign in multiple signs.

i need to register my sim card number and also find out my account number with public mobile.

[Neil11]

You will need to contact customer service agent to fix your issue. Either via the following link:

 https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If you are having a difficult time, then you can private message CSA:

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[computergeek541]

---

@SukhGill wrote:

The App wont let me sign in. it keeps kicking me out and going back to sign in page. I have tried to sign in multiple signs.

i need to register my sim card number and also find out my account number with public mobile.

---

After multiple attempts, your account gets locked out.  Wait 1 hour before trying again.  When you do try again, try using a web browser in incognito/privacy mode.