Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I know my number, but where can I find it in my account? I ported my number from chatr. Now trying to use my number for referral, but the person activating it is getting error that 'The number entered does not belong to a valid Public Mobile Subscri...
however..... my pms have been deleted......awesome
all day just gonna send more and more messages, create more threads....all day gonna flood this board till its relsolved...not sure what else to do?
Hi, on my Plan and Ad on section, it says my add-on is 12G. but it also say my Data Limit is unlimited. What does that mean? Add-on NameData Limit* (MB)Data Used** (MB)Remaining Data (MB)Status 12GB DataUnlimited16.434UnlimitedActive
Hello, My friend told the promotion ended on 20th and I was trying to switch from Roger to Public mobile but can't find the promotion any more.
..................tick tock
Hello everyone, I'm a newbie to Public coming over from Wind. Now I have a lot better signal and I shouldn't drop calls even while still in the city. Anyways I'd like to explain the problem I'm having. I have my own number and phone, and I also have ...
Hi PM, I've had your service for about 3 months now and have had no problems whatsoever thus far. However today when I try making outgoing calls, I receive your automated message that "Talk add-on is not added and to visit my self-serve account to a...
Hi Guys Ported over my number from chater yesterday morning. Data and text is fine. but my phone is not receiving any calls been allmost 24 hours CheersA2dal
I'm porting from Rogers but have an active tab with them. what are the steps I need to take? Do I need to pay my tab in full first before porting or will Rogers automatically bill me once this port is successful?
Hi, i am not able to receive calls since last night.. ı ported my number from wind wednesday night.. ı was able to receive calls till last night, however i am not able to right now..can you tell me why?
Hi, For anyone wanting to take advantage of the deal, I have an extra Sim card that I have not opened. Ordered it for someone who decided to not swap (They were chicken!) Please let me know if you would like it. Just looking for my $5 back Thanks
Hi, I am just wondering if I end up putting a payment on my account before my auto renewal (I like to keep ahead of the curve), Will I lose my auto pay benefits that I get monthly?
I tried to activate my sim card and open an account yesterday. After completing all the steps and making the payment, I got an error stating that the activation request has failed but my payment went through and i have been charged $135. Now i dont e...
phone haven't worked for over 24hrsmessaged mods alreadypeople keep recycling same garbage info over and over....do I gotta spam and bump my threads to be noticed?
Hello,Unable to use my spouses number as referrer . Getting message - The number entered does not belong to a valid Public Mobile Subscriber.Can you please fix ?Thanks !
Please help: I activated my SIM last night and ported my number from Telus. At the end of activation, got the message "Your activation request has failed. Please contact Public Mobile for help." But now I have no service from Telus. I tried loggin...
Hi, I tried to activate my sim card and port my mobile number from wind, and i stuck at "Alternate Phone Number Regex Help" error. I did research and tried different broswers, and I am still unable to pass this section. Can anyone able to help me p...
what is going on? seriously? i messaged some mods yesterday...guess there off today? ohh well? how do i fix my phone? this is INSANE...we have to rely on mods to msg us back? can't send/recieve txtcan't recieve incoming calls WWWOOOOOOOW
Just want to posta good news story in this community. I followed the guidelines posted below and within 15 mins the entire process was done. SO happy. This is a great community. Just want to tell folks that if you follow the instructions posted in t...
I chose usa and Canada unlimited plan. But on the final page I got plan which I never selected. I have the printout of my plan. As per the summary page my plan will expire before ONE month. I chose plan for 90 days. One month plan cost is $210 plus t...
Hi! I just switched to PM last night and so did my boyfriend. He added my number as someone who referred him, but he is not showing up in my account as someone I referred. I had given him the number before the port. Does that make a difference? Than...
We all know that PM is overwhelmed with numerous issues that have been happening to new activations. And there have been a lot of postings expressing frustration. Rather than having everyone vent seperately and discourage from people midd We've all h...
Hi there I tried to activate this sim yesterday and activation did not work and it locked the sim card, i got email from telus this morning saying sorry to see you go... now i dont have a working phone PLEASE HELP!!
Hi, I have been trying to get ahold of someone for 4 days - my second account that I am trying to get set up gave me an error when i activated and my card was charged. We are unable to log into the account and the SIM is showing as unregistored. To...
Guys please help ..I need to have ads on today as I am travelling to other province and be able to recieve calls.. I have 120 dollars plan with autopay my reward was 6 dollars.. Moment ago, I purchased $8 ads on plan and computer was saying that I wi...
Hello, Last evening, I ported over from Char and the whole process went pretty smoothly. I received email from PM with my summary of plan and add on's. I also received following text from PM ", "Public Mobile here: To complete your request to move ...
I have just added 200 mints for 8 dollars and paid sucessfully .. .but I don't see that ads on were added and can not make calls outside of my province. Could someone please help?
Hi everybody My issue is that I can only make outgoing calls (appears as a private number on caller ID) with my newly activated sim. I am unable to send or receive texts, receive calls, or even use data. My phone initially showed up with "no servic...
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