Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I think Public mobile should provid to us UPDATE. (news announment)Seem like a lot of us is experience issue activing the SIM or getting our account setup. We just want a piece of mind that all of us will get this fall promo $120 special. I think thi...
Your support request (#5237-6400) Please help... Unable to recive calls from last 10 days... loosing business and clients are mad. I am stuck, trying sending support messages but no response... this is bad... ------------ Since last 10 days i posted ...
I activated my pm sim card on Nov 18th (Fido -> public mobile), but i am unable to send or recieve text messages and incoming calls. Data and outgoing calls work fine. Ive personal messaged the mods and tweeted out to pm so far no one has gotten back...
I'm travelling back and forth to Canada quite often. Will be staying for about a month or more on each trip. Trips will be 1-6 months apart.I'm not too worried about my number changing. Just wondering if the SIM will deactivate or expire forcing me t...
After porting my number from Wind Mobile, I am not receiving any incoming calls, although I got a text saying that porting was successfully completed. Yes, I did the usual reboot the phone etc, etc, etc. I noticed that in my account under usage det...
Hi, I activated my pm sim card last night. I am now able to make outgoing calls and send outgoing text messages, also the data seems to work nicely.Unfortunately, I not able to receive either incoming texts or calls. Please let me know what I can do ...
It seem like a lot of us are all getting same problem. Lets hope all of us can get the fall promo $120 special by the end of the day. I think public mobile is being flooded with request since today is the last day of the promo. I am part of that grou...
Hi there, I activated my SIM card couple days ago and I picked the wrong data option by mistake. I was meant to take advantage of the special fall promotion with 12GB data for 3 months period, but I picked the 6GB data by miskate. Could someone pleas...
I have sent an email support case stated I would get a response within a specific time period. This did not happen.I have messaged moderators as well like many others without any response.I am not sure if any moderator is currently active on these th...
I referred three people to PM and I see my bonsuses on my self login overview page. But after i click the my rewards button and scroll all the way to the bottom, the banner shows $0 under "refer a friend". Is this normal for everyone?
"Public Mobile, I have come to bargain. Its just you and me now. You charged my credit card. Technically makes you my prisoner." - Dr.Strange ------------------------------------------------------------------- Hello everyone, Let me start off by sayi...
It would really be appreciated if a moderator, could please post a update on whats going on with failed activatiions, I have been waiting 4 days now for a reply, my credit card has been charged, but cant access webpage, cant use phone, porting is in ...
Hey there,I had set a future dated plan change for yesterday to the 12GB for $120 and on auto renewal it didn't switch over and kept the same 6GB plan. This happened the last time I had a change on renewal and someone from the forum and was nice enou...
Will it really take a week to get help?
Hi, I just set up a new SIM on the $120 promo plan (90-day/Untld Provincial calling/Unltld International text/12GB data), and my credit card was charged $135.60 ($120+tax). However, after activation, somehow the standard $106 plan (same options, but...
So both my sister and father have activated their SIM cards on Public Mobile last Thursday (17th)Both are having the same issue with 'partial port'They both can make calls but CAN'T Receive calls....I have messaged multiple MODs with the proper infor...
So I did I little testing and moved around the city and my speed are better now.35-40mpbs and 25down.I'm
Does anyone know if there is a Public Mobile app being developed, and if so, when would it be available? I would say so far that is the one of the few advantages of the competitors over PM. Would love to have an app!
I have tried to port a number from Virgin Mobile without any success. I entered my VM account number, my alternate phone. At VM, my account was shared with someone else and I think he is the primary account owner there. So in the authorization nam...
With the 90 day plan expiring, it would be tough to top this plan. What can we expect for Black Friday / Cyber Monday? Half price ROAMing add ons? Double minutes ROAMing? Suggestions?
I have received my Sim Card but the $40 plan is removed from website, How can I get it?
Hey Community, I just recently activated my SIM and paid for it and all, but I tried to port my number during the process and now my PM SIM is saying there is No Service and I can't make calls or texts, I got a text from Public Mobile though saying "...
Just curious if the plan comes around to $40/month with tax included or is that without tax. Cheers
I am trying to sign up and put my friend's number in as a referral. For some reason the website says "The number entered does not belong to a valid Public Mobile Subscriber"I know my friend's number works as it has been active on PM for at least 2 we...
Idea for anyone that uses PM vouchers, Shoppers Drug Mart has $100 American Express credit cards on promo that works out to $95.42 each. You can use the AMEX cards to buy your PM vouchers at Shoppers. Saves you about 4.5%. Also, if you have a Tangeri...
I was seeing the other carriers, like VM, they seem to have some serious plans, I think PM must raise up the pressure. Virgin, example, Unlim Can-Talk, Txt and 3 GB: $65 w. Limited time 1000 Global Mins Same as above, w. 4 GB instead, same as PM, BUT...
Hello...so right now, I am on Virgin Mobile. My account has two numbers, my own and my wife's number, and the account is under my name only.I recently ported my own number to PM, and now want to port my wife's number. I would prefer to port it under ...
Hi there after I activated my sim card yesterday until now i still can't receive any calls. Please help. I also sent an email to your guys last night. The reference number is 6684-3937. Thanks
I ported two numbers over from bell tonight to take advantage of the 4gb/mth deal, but neither phone seems to be able to receive incoming calls. Data is working and received the welcome texts... Help!
I assume that a subscriber with province wide calling plan who does not have an add-on for roaming will not receive any calls when travelling outside the home province. is there a feature to receive text messages or other notifications (maybe email) ...
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