Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
hi i need help with something.my phne is cut off because my mom renewd her credit card.we tried to pay my bill but you guys over charged me.
I'm seriously thinking of moving on I need more data so I called 611 only option 200mb or 1 GB for 30.00 dollars that's a joke I still haven't seen the 6.5 GB offer that I was told being offered either and if there is how do you get it because it's ...
I just found out that the PIN # is initially one's 10 digit phone number which can be changed to any 4 number combination.
I signed up today and cannot get signal in my home. I sent request to simply close account and no responses received. I realize its prepaid and can wait 90 days, however, would like everything closed off to ensure no further credit card billing. Why...
I got a Nokia 6.1 for use on PM and I'm extremely impressed with it. There are plenty of reviews out there so I won't go into too much detail other then to say that it - and all of the Nokia 2018 models - are "Android One" phones so the software is ...
Recently one of our phones has been constantly saying that there is no network available. The other phone in the house, also on Public Mobile, is working fine. We've tried restarting the phone, sometimes that works, sometimes it doesn't. We've tri...
My service hasn't worked for the last two days.Contacted the mods Friday and this morning but no replies. I'm getting kinda frustrated now. It would be nice to know that my message has been read and that they're looking into the issue. Just so I know...
allo qui est moderateur aujourd'hui merci
Anybody know how to change one's screen name?
I did refer a friend who now has an active account but I only received $1 credit and my friend has not received the $10 as noted on PM web pages. (Refer a Friend: $1/30 days for each friend you refer – plus, your friend receives a one-time credit ...
I have been with PM almost two years and didn't have any signal issues, but in the last few days, I noticed the signal dropped and very weak, ONE bar on iphone and started yesterday, it keeps switching between PM, TELUS and NO SERVICE. Sometimes it'...
I noticed that people often post their phone number or even credit card information in threads when they need help. Maybe a little note can be added somewhere when a user creates a new message or makes a reply telling them not to include personal i...
Hi I have my public mobile account till march 2018 and now i am with Telus. I need to track my payment in public mobile from aug 2017 to dec 2017. I need invoices for all payment i did during that time. My account is disabled on website. please hel...
i want to switch my phone from Freedom Mobile to PM, but i am concerned that my Freedom account will be closed when i port my number to PM. I don't want the Freedom account to close because i have a second cell on that account which belongs to my pa...
So, with that tempting promo out there I'm considering making the jump up from my talk & text only plan, for which I have a data add-on which is on full LTE. I use WhatsApp (and with one particular person Skype) over data to connect with contacts ove...
I went to WOW today to sign up for PM because I saw an AD pop up while i was searching the internet for cheap phone plans, I was super excited when i found the 4GBs for $40. When I walked up to the desk to ask about PM and purchase a SIM card the sal...
Tried to active sim card. It showed message - Activation Failed.Sent message to moderators a few hours ago - No responce.Tried to activate again - Invalid Sim number and email already in use.Tried to log-in - doesnt let me.So what the next step? Anyo...
I topped up my phone 2 nights ago.. and still I am unable to make outgoing calls or anything at all. Please help!
Just putting this out here so when I get the answer I can update the thread so other know. I received a text last night at 9:02 Pacific on 14 June which would be 1202 Eastern on the 15th, saying my US roaming addon would expire tomorrow. We have ...
My lgg3 d852 cant connectTo public mobile data. How do u set lgg3 to b connected to data. Hope to hear from u guysThnx
Can't open my text messages to get my 6 digit code so I can create my new acct. and login. Is there a way to receive it to my email address that is on my registration.
Hi,Regarding the 10$ plan, the 50 minutes talk are also for incoming calls? Thanks,Tal
I need to pay for the next 3 months. I tried putting in two different credit cards but I get the message Unable to Process Transaction What should I do?
So I want to change my plan from the 90 day plan, back to a 30 day plan. It was due to be paid yesterday so has now been suspended as I didnt have time to get to the convience store and pick up a voucher. Anyways when trying to change the plan, to a ...
What a fantastic Promotion! - just switched all three of my family lines over to it! Wish I'd seen it yesterday, before our renewal date - since the future dated change is only July 14th Keep these great promotions coming! Never been happier with a ...
Hi all,I just future dated for the $40 promo plan. There is $37 in my account. Plus, I have $12 dollars in rewards, so the plan will cost me $28 plus taxes. Even though there is plenty of funds in the account to cover the cost, I am wondering if I ne...
Hi, I just bought a data add-on of 1 GB. First, this is the most expensive 1 GB I ever bought. But second, I paid $30 for the add-on but the fund went to my balance rather than show 1 GB data add-on. Is billing takes time to transfered my balance to ...
I just switched recently from Koodo to Public Mobile. I got a load from Esso Gas Station close to my place, but it did not have an unlimited call across Canada. Could you pleas help me. Thanks. Nati
I have 2 public mobile accounts. I made a payment to one account, which was actually intended for the other account Is there any way I can get this payment moved?
