Get Support

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...

Resolved! Hi

My account is suspended why?I paid my account

SIM Adapter

Hi, Does public mobile provide sim adapter? So the same nano sim can be used in iphone and samsung phone. thanks

Missing promotional Credit

Hi, I recently opened the account and in invitation email I was told that if I order by 25th June then I will be given $10 credit for 12 months but still credit is not applied to my account. What should I do? I also emailed them but no response came....

Resolved! Im changing phones and need a new micro sim card how can i order it

I need a micro sim card your a Galaxy s3 how do i order one

Resolved! when i try to charge the battery of my phone it doesn`t charge it what is the problem

i lost phone, reported it, now its been found..

ok so I lost my phone friday night, I called public and got it all locked down and reported it.. Now my phone was actually returned i keep trying to call public from the phone and another one but when it asks me to punch in...

I need the PUK code

Public Mobile Coverage in the USA?

According to the Coverage Map (http://publicmobile.ca/en/on/coverage), Public Mobile's coverage reaches small parts of the USA near Canada. This includes Detroit, Michigan and Buffalo, New York. Would it count as roaming in those areas, or is it stil...

Resolved! Data Roaming in Canada

Is Data Add On Canada wide even if I only have the Provincial Talk plan? Looked but can't find it.

will CUBOT S308 Android work?

will CUBOT S308 Android work? phone will only work with GSM+WCDMA networks: GSM 850/900/1800/1900MHz WCDMA 850/2100MHz .

how can I re-activate my account?

I had an account for over 4 years but was unable to pay it for a few months. now it won't let me pay my bill or anything else.

Not receiving emails, and call waiting isn't working

I am having an issue with my phone that started today. My email service has stopped working to my phone. Still works to my computer just fine but phone isn't getting any emails. As my call waiting stopped working as well. If someone could help m...

Does anyone know how i can find out if my old ZTEn762 is locked or unlocked?

Hello, I'm trying to sell my ZTEn762 which I used on the old 3G network.Does anyone know if it is locked or unlocked?Thanks..

I have 3G marked . Is this corrct

Resolved! Is there a way to get at least 2 gb data

I activated my sim yesterday I like the service and stuff it's just data is only 1 gb and if I do 4gb then bill getting upto 75 plus tax bit much I think

no service?

Really, on a Thursday night??? What up???

Resolved! account setting

I have forgotten my username/email to access my online account, can somebody hep me with that

reset display lock

I cant remember the new display lock to my phone

I need to order smartphone micro sim zte n762

mirco sim card need

Not conncting

Took out the sim card. And when I put it back in the slot, cannot find publicmobile network

CHOOSUNG PLANS

UNLIMITED TALK CANADA WIDE AND UNLIMITED TEXT WORLD WIDE AND DATA HOW MUCH IS THAT MONTHLY AND CAN I KEEP THE NUMBERS THAT I HAVE NOW WITH MOBILICITY.

my phone was stolen n i need to get another sim card

how do i get new sim card my phone was stolen

I Know this is a Cell Phone Forum so Please Forgive me.

This VANCOUVER Police youtube video is of an area in Downtown Vancouver (East Side) known as the worst/poorest 'Postal Code' in North America. I lived in this Neighborhood till I was 15 & loved every bit of it. Never ever had an issue even coming hom...

Resolved! using my phone in the US

Hi, Do I need to do anything to my phone (apart from purchasing extra minutes) so that it works when I travel in the USA? Thanks J

I'm not receiving incoming calls please help

no incoming call please help

No summer promotions

Hello,Due to a number of posters asking about summer promotions, including at least one postponing the porting of additional numbers, I asked my PM contact, who shall remain nameless for privacy reasons, if there were any summer promotions being plan...

My account has been deactivated, how do I reactivate it?

Resolved! PublicMobile sim card in Rogers iPhone 5s?

I have a Android phone with a public mobile sim card. I was wondering if I could put my sim card into a Rogers iPhone 5s (unlocked) ?

Phones not working!!!???? HELP!!!!

Hello! Our phones are not working????

Resolved! New Beta account sharing email with old account

I used the same email for both my daughter and my account. Mine is an older account, hers is the new beta account. Public mobile allowed me to register her account, but now I can't access the account. I can only access my old account. Help!?

Community

Forum Posts