Hello Community, We want to update you regarding the recent service disruptions impacting some of our subscribers in Ontario, Quebec, and the Maritimes. Early this morning, our team successfully implemented a fix that resolved the network congestion ...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have IOS 8.1.3Carrier 18.2What do I have to do to make this work?
Hi, Is there any way to pay Public Mobile balance from a bank account? If yes - what Payee name should be used. I have tried to enter Public Mobile and it's bounced back as not found. Thank you.
I want to get a Samsung s5 I have the $20 plan will it work before I go buy the phone and how do i get a nano sim if it does work...
Provincial calling means that you can make outgoing calls to any number within your home province. Plus, you will receive all incoming calls from across Canada regardless of the province where they originate.When travelling out of your home province ...
What happens when I change my plan? Plan changes begin the moment you make the change. A new 30 day payment cycle starts the moment you activate your new plan. To activate a new plan there must be enough funds in your account to cover the full amo...
Hello, I can't wait for you guys to launch as I am currently with wind mobile and sick of dropped calls and not being able to send a simple text from my basement lol...would love to offer any insightful and constructive criticism if any to help you w...
please i just whant how to have my PUK sim card code.. help me!
I'll be going on vacation at the end of March. Is there a way to send texts to my family from my phone while I am there? Money is no issue, I will pay whatever it takes, even if its like 5$ per text
Noticed recently there was the opera mini browser on the phonehow does one use it if one does not have a data planhow would one use wi fi on itthanks in advance for your help
I need information on what is required to change my service from Rogers to Public Mobile. Is there a representative I can call, or a location to go to in my area of Greenfield Park, Quebec., or the Montreal area?
j'ai mon telephone public mobile, mais mon numero ne fonctionne pas, puis vous n'avez pas de representant telephonique avec qui je pourrait parler pour regler mon probleme. Quand j'ouvre le telephone je ne peut pas appeler, rien. merci
Hi. Just Curious. I know how to Do APN Settings Now.But, What do I do For Tethering, What I Imput, Where I Imput?I just Remember Something Word Called Done, or Dunn, Whichever Comes first. Thanks
Hi. Just Really Curious, as This is My way of Learning This and being much more Educated in this:3G/4G What's Major Difference between the two? HSPA/HSPA+ Is HSPA 3GHSPA+ 4G? Do Both Share Similar Frequencies, or Completely Different Frequency Spectr...
I just came across a posting asking for help on a specific account. The user had posted personal info like SIM# and account numbers and his email was in his signature. I suggest that we sould discourage such practices and have a general rules for the...
Saw earlier on Lifehacker.http://www.willmyphonework.net/
I have an iPhone 4 with iOS 7.1.2. Also, I've got an old $25 plan with unlimited picture messaging. Unfortunately I can not send or receive any.I called PM Support and they told me I need to update my iOS up to version 8. But I can't do it because th...
I've got to say: I really dig the idea of being able to pick and choose the voice, text, and data options I want, and not having to pay for what I don't. But here's what I'm wondering: What if I choose an option that's right for my ordinary use but I...
Hi everyone, is there anyway to add images to thread body or this feature not available yet?Thanks
The sim card that came with my Huawei phone doesn't work. I have tried many times to activate it, but it does not work.
How do I block numbers of unwanted callers?
If you’re having trouble it likely means you are using an older version such as Internet Explorer 8, which is no longer supported. To open our website using Internet Explorer, you need to download the latest version here. Note: Public Mobile’s websit...
The Public Lab is where all the best ideas are concocted. Please share your thoughts with us as we regularly review suggestions from our Community to make Public Mobile better. And don't forget to Bravo an idea if you like it. Start sharing your...
The Public Knowledge Base is the place where we capture everything that our Community knows, or needs to know, about Public Mobile and we make it available to everybody. Our goal is to provide useful and trusted information on pretty much everyt...
There is no more French community ?
First thing to try is powering down your device and removing the sim card and, if possible, the battery Wait a minute and then reinstall the sim and battery. Restart your device.Didn't work?Check and be sure you're not in Airplane or Flight Mode.Stil...
It was mentioned that PM's would be active on the forum
Sorry, to be eligible for rewards you must be registered on an eligible rate plan. Eligible rate plans are those launched as of January 27th, 2015.
Customers who joined Public Mobile prior to January 27, 2015, are not affected by this change and can continue to enjoy their current base plan rates and support service, including enhanced online support.
Here at Public Mobile, you bring your own phone and activate it using a Public Mobile SIM card. While we don’t sell phones, there are a number of ways you can get a phone that suits your needs. You just need to make sure that your phone is unlocked a...
Only Public Mobile customers (i) on Rewards eligible plans, and (ii) who have active accounts in good standing: Rate Plan eligibility: All in-market plans as of January 27, 2015 are eligible for Rewards except for the 10-day plans that are not eli...
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