Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I had the US Roaming data add-on on my iPhone 7. It was working for awhile and then it stopped working all of a sudden. I did all the usual fixes (below), but nothing was working. In the end I turned off LTE, so that it was using 3G and it started wo...
I have opened two public mobile accounts (2 sims for 2 devices) and would like to have them both under the same profile when I log in. This way I only have one username and password to maintain. how do I do this please????
I've been on PM for 2 months and this has been a consistent issue. Whenever I try to update or download new apps via Google Play Store it will stay stuck "Downloading" without any progress - I've left it going for half an hour once. This is when I'm ...
my account was suspended for one day before i got it paid, I have tried to call my phone from my land line and all i get is a busy signal. and anyone that tries to call cannot get through either when i check my phone it says that my mobile network ...
I've checked Lucky and Chatr websites. Chatr no longer offers unlimited data but Lucky still does. Lucky may drop it at some point as well. PM should offer it and stay with it to lure customers away from Freedom. Any thoughts?
Back in the summer I changed my plan to what was being offered at the time - 8.5 GB Canada data, unlimited US/Canada talking (including US roaming to Canada) and 2GB US roaming data for $60. Now when I look at my plan, it still shows the $60 for 30 ...
Hello there. This is my first month with Public. I am curious to how long it takes for rewards to show up on account? Thanks.
It seems the Ontario Police have figured out there's such a thing as a SIM swap attack, which actually reminds me to ask: Assuming one wanted to steal a Public Mobile user's text messages by either of these means: 1. I need to switch to a different S...
I purchased a US talk, text, 250 mg data add on. I am not clear on whether this add on will allow me to make calls back to Canada while traveling in the US ...can someone confirm. Thanks.
can someone who actually works for this company message me? my auto pay didnt work everymonth i ge the 2.00 credit but i always have to log in to make a payment shutting my phone down for like 1/2 a day until i notice. getting pretty fed up i think ...
A month ago I signed up for a "12GB for $60/mo" promotion (advertised to me by text). This morning I saw that my plan renewed for 10G/mo, with ~190MB left of a 2G bonus that rolled over. Does the 2GB renew itself when the 10GB is used up? I need to ...
This is a pretty good deal for a budget phone that won't hurt the wallet. A lot of people probably never heard of this brand before, myself included until recently. I purchased the A5 pro from Amazon to try out the brand. I am very happy with my p...
Hi there,I upgraded my plan to $50/month and set up auto pay for the $2 discount each month. The $2 credit is applied to my invoice, however I have $5 rewards due to my 5 year tenure with Public Mobile and this is the second month that the funds have...
Well, my husband and I are new to PM , In fact this past weekend, I converted his phone with no issues, my phone came with porting issues from Rogers. However, here I was thinking I was going to have to spend the day online asking questions , calling...
Hey I'm in Europe and have the international text plan anticipating it would work here. It doesn't. After doing some research I learned that it only works from Canada. I want to put my plan on hold temporarily because it is pointless for me to pay wh...
Without being a saleshuman constantly to your friends how do you gain more referrals? How do you remember your code? What if you miss enter your code, can you change it afterwards?
Hey just looking for opinions on what the best dumb phone plan option would be here? I like my brick nokia, unfortunately it's data doesn't work with pm. So I just need a simple plan (unintentional).
I topped up 50$ to switch from the 40$ to 50$ 8.5GB plan but the amount is still on my account and I have a message asking me to reactivate the current plan. Plan was supposed to change today (11th November). edited by computergeek541: removed scre...
The website seems to be malfunctioning. It will not show me my current plan. This may be because PM wants to keep me on an obsolete plan instead of switching to a newer plan that gives the same features for $10 less.
Hi, I am currently with Koodo and planning on switching to Public. A couple questions hope some of you can help. Does the $2 auto refill start on the first months or the second month (first renewal)Is there a limit on referral credit that you can ma...
Hi, Is there any chance that Public Mobile will bring back 4G/LTE data for actual voice plans and not just a single data-only plan? It would be nice to have that extra speed and I'm sure the majority of us would not only be willing to pay a little ex...
Love Public Mobile, this is my third week and now I have referred 3 people. Perfect reception where I live here in Hudson, Quebec. Just so freakin happy with my low monthy bill!!!!
my balance has $20. amount due is 0. how can i pay for amount due in one time payment？
How many questions do you have to answer/ask in order to recieve the $20??
I am happy to be a PM customer today. I used Rogers wireless before. Compared with Rogers, I think PM is not only cheap but also high quality network. I strongly recommend my friends to try PM. But I have a question about today's limited time offer p...
Hi! I have the 1 GB LTE data plan. What happens when I got 1GB? Does the data not work at all, or does it switch to a super slow 3G data stream? Does anyone know? Thanks!
I had funds in my account for the payment to process and I have been charged twice, once on my debit and once on my Public Mobile Account. This is very unproffesional and disappointing since I had kept sufficient funds in my account for payment to pr...
Hi, When trying to create a self-serve account I get the following error: "The phone number entered is invalid or you may have created your profile already. If you've forgotten your password, please click here." My sim-card was activated yesterday in...
