Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Anyone know of a reliable site where one can get a copy of Android installed for an S7 Edg? Had this phone from Roger's and it still has its bloatware on it. Would love a clean Android only copy of the OS if it's possible Thx Tim
(Please Don't merge this with the response of Dave, Just leave it in discussion) We have been all under a lot of mental stress about the mess that happened. But that showed a lot of new stuff that I personnaly was not aware of before or underestimati...
Just got the text saying they aren't moving forward with the price increase so everyone should be getting it soon. I messaged my referrals as soon as Dave's letter came out going to catch them before they jumped ship. I hope others haven't lost ref...
@CS_Agent I really need help with an intercarrier texting issue! I got my number ported over to my old one that's with petro canada and I can send texts but can't receive any! I read on these forums that public mobile can resolve it.Thanks!
Hello, I want to unlock four of my phones please guide me how to do that @Moderator_Team Jae
I purchased a SIM card from Walmart & signed up the $90 for 90 days plan on Jan 31. Just noticed today that my credit card was charged $101.70. I want to know why I was charged $11.70 extra. Is this activation fee? I didn't know PM has activation fee...
I'm not affiliated with PM or Koodo, just another PM customer caught in this PM 12GB $120/90 rate increase. This information really should be coming from a PM announcement, but I hope it'll answer some questions for many of you. Please keep your opin...
This morning bought US roaming bundle and paied $22.6. The money is already in my public mobile account. But not show in My Adds ON.Read intruduction at following link:https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Learn-all-about-US-...
Yes I had switched to Koodo! Couldn't wait to see what happens or what kind of resolution CCTS gives because my renewal date for $120/12GB Fall 2016 Promo plan was today Feb 16th. I had a choice to either pay $120 and hope some miracle would not incr...
a few days ago I was billed for my public mobile account, but on the same day I received two seperate charges from "vesta chatr" of around $50 each. When I call the number on my statement they cant give me any answers unless i provide a cc number whi...
As reported by a customer, Canada wide calling is included. Another customer reported that signing up for an actual tab purchase was not required.
Sorry if there is a solution for this already, I'm not a very slow mobile device and having rouble searching/loading pages at the moment.I'd like to port my # over to Freedom Mobile (recently started with them) however my PM account is now inactive a...
I'm on the 40/4 plan and tried to see actual price and plan details with koodo and it says my number is invalid. Getting the double shaft here @CS_Agent
My wife and I had a billing autopay date of March 7th. After yesterdays announcement the date change to March 16th. This means we have to pay the new 150 price for our next cycle instead of the 120 original plan price. Can a mod please contact me wi...
It's that time, I've been waiting for years! My LG-C800G (purchased mid-2012) finally won't hold charge for a full day, and Android 2.3.4 just ain't compatible with a lot of software these days, and well ... it just kinda looks too clunky and chunky...
@@CS_Agent I know it's moot now, but I had to reset my password for Community using the "Forgot username or password" link. So I went to change my password but I had trouble logging in still. Turns out that I couldn't remember my username. I eventual...
Hey Im thinking of either switching to koodo or trying to get Fido or something to price match. ButDo you think that if I use my legacy plan line to buy the sim and plan could i port my newer PM line with only 6gb/120$ per 3 months instead Wondering ...
Hello , In my account it shows my plan cost 33$ but I have renew my plan by 17 February, so is it ok if I switch to new public mobile plan now ? Would it charge me extra 3 monthly increase? Please let me know !
I have recently moved cities and need a new number with a different area code, yet when I try to change my mobile number it keeps saying "change mobile number failed".
Here is why I'll stay with Public Mobile even after the increase... 1) Accepting the Koodo offer voids any right you have to complain to the crtc. That's why the Koodo offer expires BEFORE the rate hike. 2) No guarantee Koodo won't hike the $40 rate...
Hello, I've clicked TRY OUT MORE OPTIONS By the way, Occured the Server error like the follow. How do I change my plan? Thank you, Seo
I currently have a credit balance on my account (so a full payment is not necessary, the system will take money from my credit). I assume this cannot be refunded?Can I transfer a credit to another PM customer / phone number? Any suggestions on what t...
Explains why you guys don't have a phone number to call because you don't want to hear complaints. My father's plan went from $19 to $22 to $25 over the last year or so. Did not receive a single email regarding any prices increases. You guys are no ...
I came across this bug when creating an account for the Public Mobile Community forums. There are no character limits for passwords when you create an account but passwords are limited to 20 characters on the sign in page. This means that you can cre...
Will this $40 plan switch work for Koodo prepaid as it is monthly plans? Or is it just Koodo regular? Sad to be leaving PM as it was the only company I ever convinced people to switch to.
Response from the MODs Good afternoon Simonw, Thanks for contacting us, I understand your points, but I cannot change that promotion, I am sorry, please see the advantages, you would have access to Canada wide coverage now.Also, I would like to tell ...
From the MODs Good afternoon Simonw, Thanks for contacting us, I understand your points, but I cannot change that promotion, I am sorry, please see the advantages, you would have access to Canada wide coverage now.Also, I would like to tell you that...
I mean really I don't need any explanation, I just need you to realize that this is happening and needs to be corrected. I paid for a month, not 29 days. As you can see below the 17th was my payment date, and that was 29 days ago. So some correctio...
Was checking my account yesterday and my next billing date was 7th March. Today i get your bs text msg about the 25% rate hike happening on the 15th March. Log in to my account this evening and low and behold my next billing date has been moved to 16...
I am being completely ignored here. I was told by several Public Mobile reps that my porting issue would be fixed today by 7:00PM. It's been over 24 hours since the port request and I am scared of loosing my business phone number... I have sent multi...
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