Hello teamSorry but I'm really fed up. My monthly renewal is by direct credit and for at least the second month in a row, I have a message saying that the account is blocked for non-payment. This time, I got the message at 6:22 a.m. when I logged on,...
Hello,I ordered an iPhone on Dec., 23.As it was too late to cancel my order, I wrote to "[email protected]" on Dec., 27 (Sunday), asking about the procedure.I received my iPhone two days later but no answer to my mail.On Dec., 30 (Wednesd...
Hello,I have a $15 plan, with autopay (bonus: $2) plus the $5 for the Lunar Year.So, I don't understand why, in my account page there is $9 instead of $8 (15-2-5). Regards
HelloThe screen showed that I had 0 Go of data and no ability to call, because I hadn't pay my bill (knowing that the direct debit had been done three hours ago...Thanks for your message.Fernand
HelloA call received from a friend while my account page was partially blocked due to that message, showed that the message only blocked the screen but not the account.Thanks for your answer. However (message to Public Mobile), it would be a good ide...
HelloThanks for your answer.Yes, the money had been taken at 3 AM and at 6, I wasn't able to access my full account screen. But in the meanwhile, I received a call from a friend. Your advice were right.Thanks a lot.
Happy EndHigh five to PM teams: the refund was done so quickly that, when I decided to go check it out, I saw that it had been done about a week earlier! Thanks also to all of you, who supported me Best regards.Fernand
Hi everyoneEverything is OK now: I received the mail package and return the phone yesterday.Thanks to all the community, thanks to the moderators and high Five to Public Mobile
