Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello - People of Public Mobile, I noticed in my account that there is an alternate phone number option and I don't get the point of this option considering there is no verbal customer service provided by Public Mobile. So why is that an option? Reco...
Hey community,Since I've switched over to PM, I've noticed that my phone number is located in Vancouver but I live in Victoria. I'd like to find a way to change my locale without changing my phone number but am not finding a self-service option to do...
Tried to call 1-800 number, got message that I had no active plan but $40 plan good til end of month and is allowing me to call local phone numbers...
trying to change my credit card information so difficult????????
Hey Peeps, I'm heading to the US on Thursday. When I add funds to my account for the US talk\text\data add-on is it just $20 or $20 + HST? Thanks,Gerry
Hello - i put in a referral code when i activated my phone yesterday and the $10 credit isn't showing up on my account yet. does it take time before it's reflected? thanks
Hi I am on the $120 LTE plan minus $21 in rewards and have been charged $125.43 ... What gives?
Hi All please use my code for new registration Code removed by mimmo.
My phone is not working but I have 25$ in my account towards next payment not due until January 25. Can someone please fix this gliche?
Where can I share my referral code so new customers can use it to sign up?
I bought a sim card and set up my plan in store. When I went back home for christmas i swapped the public mobile sim card out of my phone for my UK one. I lost the public mobile sim card. Today I bought a new public mobile sim card. I am trying to se...
Hi, Does anyone here have the Pixel 3a or Pixel 3a XL phones and are using an independent app to get an LED notication on their phone? Really miss this feature when I had the Nexus 4 and looking for alternatives to try and get something similar on t...
can't access my self serve account. when i try to restart my password it doest not recgonize my email.
Hi all - just got a sim for my daughter and i got the $15 plan that says text and photo messenging. but when she tries to send a photo to non iphone users it won't go through unless i put data on for her. I don't want her using data. at all. and it l...
Hey guys. I have an interesting situation which I'm curious whether anyone would be able to help me out with. I'm moving out of the country so I'm going to be cancelling my Public Mobile plan. From what I've found, all I need to do is cancel autopay ...
I started the process to move my wife's phone number over to a new public mobile sim. Then we realized that her phone was permanently locked to Rogers and can not be unlocked. Her old sim is still working at the moment, but I want to stop the port o...
S10+ is not listed in the phone models under Samsung so I am hesitant to switch to Public mobile until I have the confirmation.
As we all know, there currently is no provision to print a receipt for the charges made by Public Mobile. The only way to obtain a receipt is to contact a moderator and request one. As it is year end I decided to do this and am reporting here how it ...
Been hearing horror stories lately about people having their phone numbers stolen which are then used to gain access to 2fa accounts and having bank accounts drained of savings, and identities stolen. What does PM do to prevent this? I know Telus and...
I have an iPhone 8 Plus and installed the SIM card and started using my phone. I can send and receive texts and I can send and receive calls from other mobile phone. I can call landlines. All my data services work. I cannot receive calls from landlin...
My sim card is not working on my mobile
I haven't been receiving any emergency alerts on my phone ever since they started testing the service in our area (Toronto, Ontario) Today again there was an emergency alert for a potentially life threatening issue (relating to nearby nuclear power p...
Account is suspended. Go to pay and says I have enough in my account which clearly shows $1 in the account. It does not show amount due. I attempt to pay only for it to say I have enough in my account but I really don't. Wtf is happening?
I am having a very strange issue I was texting my girlfriend at 9:17 pm and now finally at 2:10 pm today I am getting random answers to the texts I sent. last night its very confusing how can I fix this
I am trying to update my credit card online and I cant seems to make payment. I checked my card, it is valid! How can I contact a representative from public mobile?
Hi, My brother is in the U.S. on a phone using PM. He bought the talk ans text roaming plan. Everytime he calls out, he gets connected and soon hear 3 beeps, and then the call drops after about 10-15 seconds. Repeatable problem. Anyone know anythin...
I'll be on a Caribbean cruise with no US travel pack purchased.Will I be able to still receive texts when on land?My iPhone will not be on airplane mode and I'm hoping to keep "do not disturb" on with an auto reply set up. I don't know if the auto re...
how and when will i get community rewards, i reply regularly in community
