Hello Community, We want to update you regarding the recent service disruptions impacting some of our subscribers in Ontario, Quebec, and the Maritimes. Early this morning, our team successfully implemented a fix that resolved the network congestion ...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi I want to add"$15 for 400 mins (includes international). Any unused minutes will roll over to your next cycle." In order to roll over unused minute to next billing cycle , do I need to pay for add ons evry billing cycle or I just pay once for add...
"Long distance charges may apply" message when dialing within the province. However in the last few days when I dial outside my local area, I get a message saying long distance charges may apply. I alway hang up.I just wanted to know why am I getting...
So my AutoPay failed but I had enough balance to cover my current plan. Now my account says suspended even though it has enough credit to cover the renewal.Can someone please assist? Thanks!
Hi Guys, I just recently ported over from Freedom, and everything looks good except i can't send/receive text msgs.. Thanks, Josh
I am on 59 dollars plan with 35% off discount lifetime paying right now around 38ish dollarFor a plan include unlimited Canada USA calling global text 8gb data2400 roaming min away and USA1gb roaming data usA and awayShould I move to pmSince its only...
Got charged $81 for the $25 talk and text plan even though I signed up for auto pay. Did something go wrong? Thanks
So, I bought my Oneplus 5 the 20th, and received it the next day. It got me wondering why I bottlenecked my phone. I couldn't even make phone calls from my house sometimes. So on the 23rd I decided to buy a Public Mobile SIM. It came in the mail the...
Long story short - I need to cancel my service with Public Mobile. Needed a new phone and it's cheaper to go through a big phone company and use a corporate discount than to buy a new phone and stay with PB. My phone number is already ported over to...
himy sim card is activated with a temporary number and i have money on my PM account; i want to port my existing koodo number, and get on the "freedom" plan ($40/month). can a moderator please help me with this?Thanks
Hi, i just attempted to switch from Freedom to Public Mobile. I went through the activation process and at the end after I hit activate I got an error saying "Your activation request has failed, please contact public mobile." or something similar. Af...
I tried to activate my sim and it failed on the payment page. I have tried private messaging a mod but has not gotten a response for 24 hours. I'm trying to port from freedom mobile and would like to get the 4GB promotion.Please help.
I have my SIM card and purchased a new unlocked iPhone SE to go with it.I am a US resident and spend 3-4 months a year in Newfoundland. I will be leaving for Canada on July 7th, crossing the border on July 8th. So I am trying to get the APN setting...
Hi there, I've read SIM cards doesn't expire, but I don't see this very clear.. In the case of not using the SIM for a long period of time, i.e a year, and the SIM card is desactivated after the 90 days, is the number safe for all the time until acti...
I haven't received my additional 6 gig of data I hope I didn't screw it up because I didn't have the plan when I activated my SIM card. Do you need to activate a SIM card with the plan to get the plan?
It looks like the Public Mobile Self Serve accounts and the Community accounts are somewhat independent entities that at some point are connected. In the activation form, the following is stated: "After you activate, register for the Community using ...
Hi, I swtiched over from Freedom to PM a couple of days ago and everything works fine. However, when I log into my account and click on current plan there is a catgaory that says "Expired." I am confused as to why that's there?This is how my current ...
I changed my daughter plan by accident she is out of province on a trip I need to fix this asap just go back to plan she was on she had money in her account i clicked switched its terrible now cant get a hold of her im literally freaking out how do w...
I'm currently near the end of my three month plan and I like my choices so far. I was wondering if I were to continue with this plan but change my phone number about 2 months in, would I still be on the same plan? Or would I have to make a new plan f...
i noticed two days ago that i have a porting issue. i have messaged a couple "mod"'s and sent my personal info to them, but i havn't gotten a responce. (i did get the advice to speak to them from helpfull people on here....thank you.) how can i corre...
I recently activitated a SIM card for a 10-day plan with 1GB data and Global Text for my son, who is in northern Quebec now. I checked the PM coverage, the area is covered by PM, however he can send/receive text but can not use data. It seems there i...
Hi everyone,I recently ported my number over from Freedom Mobile last night for the $40/4GB promotion and selected the following options: 90 day plan, unlimited province-wide talk, unlimited international texting, 6GB of data. After logging into my s...
How do i get in contact with a MOD to reactivate two accounts that were suspended following a failed Credit Card Autopay? Bank says everything is fine on their end and we're now without service and obviously need our phones for work Thanks
Hi everyone, wondering if anyone in Peel/Halton area have a couple of sims for sale? I need 2, willing to pickup in West Mississauga (401/Mississauga Rd), Milton, Oakville, Burlington or Waterdown.Please let me know!Thanks!
Hi,I'm porting in from Freedom Mobile, but first I was wondering if you could clarify a couple of things for me: 1. This "Competitive Response" promotion is indeed a 4GB/month package and not 2GB/month? In other words, the bonus 6GB (over 90 days) is...
It has been very difficult to transfer the number from Freedom mobile to Public mobile. I was getting an error message. I had to register without transferring the number. Then, I was able to port the number. However, I am not able to text or use data...
After signing up to the promo, how long do I get the benefits until my reverts back to normal?
Hello, I am currently with Wind and I want the new plan to switch to Public Mobile for $38cad/month but I am currently in the USA until the 10th of July and the offer ends on the 30th. Is there any way I can get this offer still?I am unsure as to whe...
i just register my new sim card and selected 3 choices and paid by my visa for 3 services but when try to call it is said that talking is not in plan while by mistake i paid twice please help me
Similar to the number porting regex, the first page of your activation website loads insecure content that Chrome blocks. The URL in question is: http://mobility.telus.com/devicecompatibilitycheck/?locale=en As the link redirects to HTTPS when you lo...
Hi Public Mobile Web Dev Team, I ported over from Freedom Mobile and I encounted a very vexing issue with the number porting section of your activation process. It would appear that the regex used to check that a number has been entered correctly is...
| User | Bravos Count |
|---|---|
| 370 | |
| 367 | |
| 289 | |
| 272 | |
| 224 | |
| 219 | |
| 197 | |
| 173 |
