Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi there- I am trying to pay the bill but every time I try it says I have enough balance. When I check my balance it says 0.00 and when I check the payment history it says a payment is due! I really need to figure this out- please help
Hi I’m on autopay and my plan is 50 dollars a month pm took 50.40. Out of my account did not get autopay 2 dollars of. Wtf?
For those interested, it looks like the $25 Refer-A-Friend promo was just extended, although the original announcement hasn't been updated yet at the time of this post. I just checked my account overview page and saw the notice in the upper-right was...
Hi,I want to port my PC mobile number. I have followed the instructions and selected a new number and then contacted the moderator team.I have sent messages for two days in a row but I have not recieved a reply.Is this normal?What should I do?Thanks...
I lost my phone so im looking to get a new SIM card, how do I go about that? Thanks
My friend is trying to register her public mobile sim card, she is having problems with the referral part. I referred her, but when she enters my phone number and submits her information, it says that my phone number isn't a public mobile phone numbe...
Hey, today I switched over from PM to another carrier. My last auto payment was yesterday. What steps must I take to completely end my service?
For those who activate online, just wanted to pass along a quick simple tip for new signup people who like choosing a "nice phone number" and aren't sure if you can do that with Public Mobile. When you go to activate your SIM card online, the setup w...
I think I did what I was supposed to do to enter the contest which was to reply to the posts which said something like " tell us your best deal" on day one. So I replied and for an hour or so after I was getting dozens of replies to my post and had t...
Im on 40$ plan from last 3 momths never had this issue. Like when i call on certain no it says Talk is not included in uour plan. Why this thing happening when im already pn unlimited plan...thanks
My all time favorite Xmas movie is Gremlins, followed by A Christmas Story. What are yours?
Is there a number I can call to access my Public Mobile voicemail via Skype or WhatsApp? I want to be able to pick up vociemails while travelling in the US but don't want to purchase an add-on. Thanks.
In that $20 USA roaming Talk, Text, and Data addon, it says there's "Unlimited Talk" and "International Text". What does that mean, exactly? Does that mean I can call and text while in the USA to any Canadian or USA phone number without it being a lo...
I noticed that the competition has a WiFi calling app that handles talk and text without the usage affecting the account balance. Lucky also has a $10 50 text/50minutes plan limited usage plan. With the WiFi extension, it makes that plan unlimited ...
Where is support?Sent two messages to the moderator team over a day ago.
Hello everyone, I unfortunatly am going to be closing down my PM account, and moving over to a comped work phone with Rogers. I have been asked by my employer to get a 'Transfer of responsibility' from my current provider, along with a Transaction ID...
Hello,I am having trouble finding the tab that will enable me to register my credit/debit card with public mobile. I have followed all of the steps listed on the other discussion topics, however am having a lot of trouble. When I go into the payment ...
I was looking at the plans today and I noticed a new plan. Correct me if I'm wrong, but I don't recall them having the $30 500MB 3G data, Unlimited Talk + Text plan before. The cheapest data plan was $35 for 1GB on 3G. Is this new?https://www.publi...
I know the LD add-on does not allow us to call the philippines so I was going to order home phone from Carrytel for one of my PM referrals, its $4.99 a month and they charge you 16.9 cents per minute to call a Philippines mobile number. 011-63 Is the...
If I sign up on this plan can I keep it for as long as I want or can PM change the rate or data amount whenever they please since there is no contract involved?
Hi, First of all, I'm not sure if this is the proper topic area for this question, so if not... move it, I guess. Is there a chance in the future we could get/pick 519 numbers? I'd prefer 519 over 226 as petty as it may seem.
It has been brought to my attention here that our first auto-pay reward (on first renewal) is supposed to be doubled (only once). Apparently the first credit for auto-pay should be either $4 (30 days) or $12 (90 days). I have not experienced this, no...
It would be awesome for public mobile to offer different roaming packages in the US. Sure $20 for 10 days is awesome price but for 1 day in the US it's expensive. I'm sure it's been brought up many times. I'm sure it would attract more customers who ...
Anybody else notice logging into and out of My Account very slow and almost non responsive the past couple of days, Community is fine but not My Accounts
So I just got my sim and plan went smoothly when signing up but everything else after has gone wrong and still waiting for moderator to fix my no service issue (been 2 days and no answer...) I was charged $10 for the monthly plan and they never did ...
My festive look is my ugly Christmas sweater on and making some Christmas cookies
If I change my plan to one on the ones with the AutoPay data bonus, will I still receive the $2/mo AutoPay reward? Or does the 500 MB bonus replace that?
I have a basic talk and text plan without data. If I bring my phone overseas, will I still be able to receive calls and messages from Canada? Is there an option to add roaming service to my plan? Does it matter which country I will be at?
Hi, I recently signed up to PM. All's good except for SMS. When attempting to send a text with Messages to another iPhone, it'll only send if I'm connected to WiFi. If I'm not connected to WiFi, it'll not send. In other words, it doesn't default to S...
I paid and the money is in the account but its not accepting the money and my account is still suspended?
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