Support ticket for Number port from Koodo not submitting.

[peterdaley87]

Hi,

I've filled out a support ticket to port my number as directed by they chat bot, but the final submit button remains greyed out. Could a mod please PM me to continue the process?

Thanks

[gblackma · Accepted solution]

@peterdaley87  please use this private message link to contact the moderators directly

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Place "Port Request " in the subject message field 

Check your private message sent box (click on the envelope top right of your screen) to make sure the message was sent. Also keep an eye on the envelope, the mods answer will show up there.
You can also enable email notification to receive a private message notification sent to your email.
Go into your community account > my settings > PREFERENCES > Private Messenger > enable "Receive email notifications for new private messages" > Save

Use this link here to see wjat is required to port your number

 https://productioncommunity.publicmobile.ca/t5/Announcements/Number-transfer-in-Self-Serve-impacted-...

Stay safe