Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
This is the message I get when trying to call the London number for British Airways. It is the only number they provide for dealing with refunds. I have already added the international calling add-on so that is not the issue. The message says to call...
Hello community, Does anyone know what the blue triangle in the upper right hand corner of a message/announcement with a lock means? I think this is something new. I get the feeling that when that appears we are no longer able to respond to the mess...
My phone is not currently in use, but I am still paying for it. Today I checked usage and found that is has been dialed all the time. The destination NO is 6475804001. it is the same number everytime. it is weird.
Hi I switch my sim card to an old iPhone 4 and everything worked fine for a couple days and then the data stopped working and then my phone started saying that I don't have any data plan which I have! So I tried a whole bunch of things and nothing wo...
Can someone tell me how I can pause my plan without losing my current number? Also, how do I activate again when I want to start using my plan again. Thanks in advance!
I went to Mobile Shop in Superstore, Winnipeg, but they refused to sell me SIM cards only. They wanted to do activation with the SIM card. I wanted 3 of them and didnt want to go through when I could do it own my own. Do all mobile shops operate sam...
I have received a voice mail that my public mobile line is not able to receive calls and check the website. I don't know where to go what do pls help me.
I got a number of calls from same number a few days now..i decided to answer today person asked me if this is my number?I said yes..he said oh no wind sold me this number and its on 4 thousand flyers for hand sanitizer..i said i am no longer with win...
I have to tell you guys, I'm impressed with PM so far .. used to be with PM, my first experience was a little off due to a SIM card issue, but that's no PM's fault, and I remember the guys on the forum helped out a lot, thanks guys, you're all very h...
I need to have a moderator respond to my request of account closure and refund of account balance because I am having a vocal cord operation that will prohibit me from talking for a time unknown. How do I go about getting this accomplished?
I ordered a Triple Punch SIM Card on June 8th. As of today June 18th (10 business days later) I have not received it (my order #redacted). Can I get a new one sent to me? By the way, your 'Get Help' form did not work to automatically create this req...
Hi, I've added 1 GB to my plan yesterday and 95% of It has gone. I have had my data turned off for most of that time and I've used it to receive a few social media messages and respond. We have moved into a new place and have no Wi fi till the end...
I would like to switch my service from Koodo to Public mobile. I have just paid off my tab, (which will be included on my next statement (July 2)) and was wondering if I could switch my service immediately or, am I required to wait until Koodo receiv...
Anybody knows why i cannot pay for my account. This is the message i keep receiving. Unable to Process TransactionSorry, we are unable to verify your credit card information, so this purchase could not be completed. Your credit card has not been ch...
Hi people I have a samsung S6 just regular not edge.model number SM-g920w8. android version 7.0. Last update was june 1 2018. I been trying to turn on wifi calling with no avail. I dont see anything saying wifi calling. Is there any hope without upgr...
My number was originally Public Mobile and I ported it to some other network. Few days back I received an email from public mobile that if I port back to public then I will get 15$ a month discount on 40+ $ plans for 1 year and 2$ discount for auto p...
I set up autopay already when i first actived my service. but why the system shows up that my account has been suspended. which as for today should be my payment date for the bill. can someone pls explain to how this pre auth thing works for public m...
