Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi I got my bill and I had signed up on a promo. The promo was the first month free. Please check my account because i was charged. Thank you
I already have an active Public Mobile $10 month plan but received a come back offer. I signed up for 1 month of data for my IPad a couple of years ago. Can I sign my wife up using this offer with my email, to which the offer was addressed to?
Hey. I just activated my LG phoenix 4. My messages and phone works. Just not my data. Help!
HiI have finished activating my SIM and fixed it in my android phone but it does not show network activity. When i check on available networks, it says 'no available networks'.The APN values are uneditable but shows the same inputs except the name( I...
I’m back hahaha. Anyway got my new phone last night. Switched SIM cards and it automatically got signal etc. Today I tried to use data and it’s not working. It says public mobile and it’s says 3G but that’s it. I tried restarting / rebooting the phon...
Hi everyone, I was super excited to get my PM sim card and go through activation, but then after receiving my temporary number I asked the moderators to port my old number, and this is the reply: "I just tried to port this phone number, but unfortuna...
I am going to another country from June 2nd to August 3rd. But my renew date is the 18th of every month, and I don't know when to remove autopay. When is the best way for me to get rid of autopay if I want to use my phone as soon as I arrive on Augus...
I recently made a referral to this great provider and my Rewards has updated accordingly to save me $1 every 30 days. But I thought there was a Promo on for $20 back? Maybe I am mistaken. And do I get any money back, or just the person who was referr...
I just switched to PM a few days ago. I have had pretty good experience so far, especially with the communication with Alex from the Moderator team on the first day who helped me sort out my referral reward and other account info related issues. But ...
I received an email see below, however I am STILL a public mobile account holder. I'd LOVE the discounts offered and want to be sure I am still considered an active account. I have cell service and did log into my account (only on a laptop) and it sh...
Can’t receive calls,Have had plan since March.This was an upgrade from 15 to 25 dollars.Message says can’t receive call as dialed .Tried dialing with 1 In front of number,took out SIM card for a minute,tried changing number ,nothing works. Why pay fo...
Ive received an offer to come back to public mobile which states I should order a sim online. I already have an unused sim. Will using it disqualify me for the offer?
I changed from the $15 to $35 plan, and added funds, but now I just got an email stating: Hey, we’ve noticed you’re no longer with Public & we’d love to have you back. .... I also noticed the self service portal is not loading. What's going on?
Is it just me or everyone can't load their self serve account? After purchasing the $15 1gb add-on I could no longer get into my account. Could be just a coincidence. I already cleared the cache and etc still won't load.
I referred a friend and tried to use my # as reference, but the on-line page wouldn't allow it so I don't get credit for the referral. What can I do?
I have a XIAMO MIA2 lite with Android Q an incoming call rings but I ca not answer the call. I can answer incoming calls when I use the Fongo app but not with Public Mobile
My new public mobile sim card is now activated. I would like to transfer my older number from my kodoo account. How can i do it?
Not activated when make a call but Account shows activated (xxxxxxxxx) Edit: Phone number redacted by will13am. Please do not post personal information in the public forum.
2 people I don't know and who are not in my contacts have called me in the past 2 days, returning my call. But I did not call them and nobody else used my phone. I don't know what to do about this.
Hi All.It won't be anytime soon but at some point in the future I plan to travel through the US for a bit to go out west. After reading about the various 10 day US Add-Ons I'm sure one of them will suit me fine but I have a question as I didn't see a...
I'm looking for a statement for the month of March. Where can I receive this?
How do I add on to my data? I have purchased $15.00 to add on 1GB data.
What are all the implications of being outside your 'Local Calling Area'.
Hi there, I am really confused - when I make a call today I hear a robot voice saying I don't have an active plan. I log in here and it says my account is suspended, but then it says to ignore the message if I have sufficient funds or Autopay. Well I...
I was asked to let a moderator know that my old account is active to port my number over.
Hello, I ordered the 15$ plan for my 10 year old son. It has been 12 days since he has had the plan.Everyday at the same time between 12:30pm and 12:55pm. He roughly uses the same amount of data 16Megs. but he doesn't leave the house as he is doin...
I’ve just tried to setup my iPhone 7 and am getting some issues. Calls are working, but texts and data are not. Texts do not deliver. As for data, I’ve changed APN settings to sp.mb.com, have turned phone on and off, airplane mode on/off... still not...
Can someone tell me what my overview means.Available funds: $14Payment for next cycle: $15Amount owing: $1Does that mean they'll charge me a dollar next month? Last month my balance owing said $3 and everything else was exactly the same and yet they ...
my phone was unable to receive data after activating the account with $50, can someone help please I receive and snd normal calls but nor internet data shown
