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DOES $23 PLAN INCLUDE $2 AUTO PAY OR IS IT $23-2? ALSO IS LOYALTY BONUS TRANSFERABLE TO OTHER PLAN?

dariovitale
Good Citizen / Bon Citoyen

DOES $23 PLAN INCLUDE $2 AUTO PAY OR IS IT $23-2? ALSO IS LOYALTY BONUS TRANSFERABLE TO OTHER PLAN?

1 ACCEPTED SOLUTION

Accepted Solutions

geopublic
Mayor / Maire

@dariovitale  It includes it. No, loyalty rewards cannot be transferred.

 

Edit: Added missing comma for clarification.

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16 REPLIES 16

geopublic
Mayor / Maire

@dariovitale  It includes it. No, loyalty rewards cannot be transferred.

 

Edit: Added missing comma for clarification.

iliketotalk
Mayor / Maire

@dariovitale wrote:

DOES $23 PLAN INCLUDE $2 AUTO PAY OR IS IT $23-2? ALSO IS LOYALTY BONUS TRANSFERABLE TO OTHER PLAN?


@dariovitale hi no it is 25 -2 for auto pay and no loyalty bonus or any other is transferable to other accounts

dabr
Mayor / Maire

@dariovitale wrote:

DOES $23 PLAN INCLUDE $2 AUTO PAY OR IS IT $23-2? ALSO IS LOYALTY BONUS TRANSFERABLE TO OTHER PLAN?


@dariovitale   Yes autopay discount is available on every plan and rewards like refer a friend or one year loyalty will apply to any plan change.

will13am
Oracle
Oracle

@dariovitale , it seems like this is the new marketing scheme for Public Mobile to show the lower cost with autopay rewards baked in.  The details explain that autopay is accounted for in the pricing.  Including the effects of other rewards would be aggressive as they are not so easy to get right away.  

@will13am

 

Interestingly, Public Mobile only advertises the prices in this way if the customer selects Quebec from the region list. I would think that if Public Mobile is going to advertise in this way, it should be for all provinces, and not just one (will cause confusion). 

 

As it is now, this marketing technique also makes it look as if autopay is required to sign up, when autopay really only enables the $2 discount.


@geopublic wrote:

@dariovitale  It includes it. No loyalty rewards cannot be transferred.


So now I'm a little confused here.  Which loyalty reward is not transferable? 

 

Other than RAF is lost if that customer leaves PM, all other rewards stay with account unless I'm misunderstanding something in OP's question?

benfatto
Deputy Mayor / Adjoint au Maire

@will13am wrote:

@dariovitale , it seems like this is the new marketing scheme for Public Mobile to show the lower cost with autopay rewards baked in.  The details explain that autopay is accounted for in the pricing.  Including the effects of other rewards would be aggressive as they are not so easy to get right away.  


Yuk. 

@dabr Looks like there was a missing comma. Rewards can't be transferred to other people, edit: but can be kept after switching plans.

What rewards are we talking about here? Loyalty Rewards, Refer a Friend Rewards, Autopay Rewards and Community Rewards all transfer to other plans.

 

AE_Collector