Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have a positive balance on my account but have no data. Does my current balance get used to give me data?
Just installed the sim card and registered . Phone says Public Mobile on the screen. Can't make a call. I dail and it hangs up.Tried to find tech support. Found a robot (simon?) it keeps sending me a form that won't accept my password. Password is co...
Hi, I wanted to know if once I hit my maximum amount of data, does it automatically stop?Or if I go over it, I will be charged per Mb over my limit? If ever it doesn't stop, is there a way to block it once I reach my limit.Thanks,Chuck
Auto pay didnt work this renewal for some reason, but it alway has been fine in the past. To get my account to work I had to login and press the pay now button (account was essentially suspended anbd not working today) to get my service back, however...
After putting my sim into another phone Igor which is network locked my old phone now asks for PUK code and I cannot get into the phone. I tried messaging a moderator but could not find a "send a private message" option. So I .posting here
Congratulations to all the winners! Stranger things....is there a way to respond to the announcement of the winners? Or is just me? Anyways I recognize 4 names....barely. Amazon gift cards sure brought a lot of non users to the community and gave the...
Hi, I lost my phone. I'm not registered for online service either. What should I do to suspend my SIM card to prevent unauthorized use?
I just noticed I got charged extra tax from the very beginning. My number is Calgary area code and my address is in Calgary, why Publicmobile always charge me 12% tax? Can I get refund? It has been about 2 years now.
I bought a galaxy Note 10 + is it as simple as putting in my sim card and away i go.
I just got notified of my Community reward badge. The announcement must be imminent! Edit: Ok wait apparently got three...top 1% top 5% and the top 50%. I know if was on here a lot but thats ridiculousmessiness!
Ordered a SIM from Amazon and tried to activate but its not letting me.
Hi, My son is on the 250mb plan with unlimited calls and texts, and using an iPhone 6. My usage overview indicates he used nearly 223mb on his first day. 14/01/2020 12:04Web 223.04 MBMB$0.00 This is extremely unlikely, as he has only been texting...
Just purchased the text talk us roaming add on and it is not showing up in my account . I leave for the airport in Buffalo in an hour need to here from someone what is going on
Hey gang, Just got my PM number (a 431 number in Winnipeg). I called my dad's number (a 204 Winnipeg number with Bell), but my location showed as the United States on his caller ID. Is this a glitch on my end or his? Would he really be charged for an...
Hello all, First post here so please let me know if I need to add or change anything. I am currently on the 12 GB/$40 plan and due to rewards my usual payment comes in under $120. I am also on autopay. I was checking the rewards section to see what t...
not able to make outside call even though have not used up the 100min limits if outisde calls made is added. airtime usage limit already used up in the system.
I was just checking my data usage and tomorrow is my next payment, January 15. I signed up for auto-pay. It says Plan expired in red, I'm guessing because today is the last day of this billing cycle? also it says I am paying $30 tomorrow, last month...
Hello, I'm looking to enable Call Barring for ALL Incoming calls. This phone is my work phone, and although I ask clients to Text only, the phone is always ringing. In order to eliminate that, the only option i can find is to enable Call Barring. ...
I have a SIM card and trying to pay for the plan but not letting me
Tried to creat an account, went all the way through, entered my payment and it came back with an error happened need to try again, when I do I get the Sim CVard Number is invalid. Must be locked in the other attempt, any advice,,,, thanks
I am in monthly plan but wish my data and add on rool over or carry over for next month I must say I am on auto payment monthly. Not one but three lines.
Hi , I like to ask why public donot offer family sharing data and minutes .
Hi, $12.43 seems to have been charged to my credit statement from Public Mobile. I'm currently on the $35 plan and wasn't aware of additional charges. Any idea how this charge came about? I didn't purchase any add-ons, unless there's overages I wasn'...
Hey community, Ive been using public mobile for a year using the 50 dollar plan. I put 50 dollars on my phone with top up cards yesterday to reactivate my phone. For some reason Public Moblile took 2 transactions of 10 dollars each (no idea why), and...
Hello everyoneLast fall I have signed up with the PM for $25 plan. In November, I have temporaraly switched to $15 planNext April, I am planning to switch back to my original $25 I have 2 questions:When I switch back to the original plan, can I still...
I know PM doesn't mention the amount of work to receive higher rewards, but would like to know how much time top contributors spend in the community.I apologize if there is a problem with the question.
I've been trying to pay my bill through my credit card from Korea.The website has been telling me that it cannot confirm the information of my card.I suspect if it's because it's from Korea.Anyways, right now my account has been suspended and I have...
I read the existing topics on the question but none could provide a solution. I tried leaving a voicemail to myself successfully, but still no notification would pop up. Is there an option somewhere in the voicemail menu that I need to change? Tha...
I am wondering where I go to post blog articles and blog comments?..
Hey @CS_Agent ,I have two accounts with Public Mobile.I need both 2019 full year PDF's of amounts paid+taxes.Let me know what else is needed to get these pdf documents. Also, how long it will take.Thanks in advance,Taylor Edit: phone numbers redacte...
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