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PUK

Finn_Mac
Good Citizen / Bon Citoyen

With no number to phone for support, how do I get my PUK code for an accidentally locked SIM?

2 REPLIES 2


@Finn_Mac wrote:

With no number to phone for support, how do I get my PUK code for an accidentally locked SIM?


You will need to open a ticket through https://publicmobile.ca/chatbot

Dunkman
Oracle
Oracle

@Finn_Mac 

You will need to contact moderator.  Expect a few hours response time.

To contact moderator via 2 methods:

  1. Ticketing system - faster response time

Click on the blue chat bubble icon on the right lower corner of website to start ticketing process to contact moderator.  Type: Contact moderator. Follow the prompts to submit ticket.  

or

2 Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

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