Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Change my phone number to where I live. VANCOUVER BC. The sales lady gave me a long distance number when she signed me up Oct. 28/20. I noticed it the day after and have been trying to get it changed cause I am getting charged long distance. UNFAIR!!...
getting a "Mobile network not available" message when trying to make a call. Incoming goes right to VM. Texting in/out is fine. Was working fine yesterday. My account has a credit balance. any suggestions?
Hi PM,I bought a SIM with an Australian debit card, now that nor my Credit card will not get me activated,./I've wasted huge hours on this network, does anyone have a solution or a different company?
I have been extra billed 53.76 on November 15, I was also extra billed the same charge Sept. 16 and Oct 16. I need to chat with someone about this. I have contacted a moderator about this in the past but have not received assistance or even a reply ...
I do have 100 mins talk time as part of my $15 plan and also I purchased $5 500 mins Canada wide talk time. Looks like , what ever my usage ,it is currently deducted from my add on minutes and not from my main plan talk time. So that means my add on ...
Hi,I am a new user, just activated. I input the referral code from my friend properly, but I did not see the bonus of $10 in my account after activation. How can I claim it?Thank you all,
Planning to change my current plan to lower plan ie. $25 to $15 plan. If I do plan change, will it affect the existing free addons also (talk and data)?i.e The all the addons will be available even if we change any plan? Please let me know .Thanks...
I thought I would post this as a more of FYI as I remember a lot of users ask in what order their add-ons will be used. So I made an international call this morning and then I logged into my self serve account to see where the mins would be deducted...
My problem is that I can not receive text from Translik Bus company service to know the bus route. Is there a extra charge for me to receive a message from 33333 or a problem with my device?
Not sure this is the correct forum, but here’s my issue. Messages from voicemail take over a day to show up. Here’s an example: someone called me at 5:30 PM on December 1. I wasn’t able to get to the phone in time, but I heard them leave a message. T...
I'm trying to make an international call from Canada to Kuwait and I have a 500min INTL Long Distance add-on in my account. I'm sure I used the right international prefix. But when I try to make the call it says that I don't have talk. Doesn't 500min...
Thanks you even though I can’t see it active it’s not the worst of my concerns right now. I’m stuck in a gas station in whistler using their wifi cause I have no data 3G it expired BUT I have $50 in my account and I can’t use it !! I don’t know why ...
Hi Everyone, Canadian Cell Supplies have Public Mobile SIM cards on for $2.50 (free shipping) They're regularly $10.00 Get them while they're available!!!
Hello! I used to love being on a 90 day plan. What ever happened to those? I'd probably even be willing to go for a one year plan. Really even out that data usage and guarantee public mobile some income. Thanks, Michael
