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Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by • Public Mobile
  • 75063 Views
  • 182 replies
  • 40 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by • Public Mobile
  • 76141 Views
  • 181 replies
  • 32 Bravos

Phones Sold By Public

I've taken a look at the selection and I must say thanks for the laugh I've never, ever seen  priced lower than other brands. That's bizarre! Side note... 32GB in this day and age? 

B12 by • Great Citizen / Super Citoyen
  • 1730 Views
  • 6 replies
  • 1 Bravos

Resolved! Getting Started with a Upgrade ;-)

Sooo I purchased a factory fresh   'Moto G Fast '  to upgrade up from my 5 yr olde fliphone.    Woo-Hoo !! The flip' has been operating on a PM account/SIM since 08-2018 with a ported over phone number from SO'.     (also always saved my contacts on ...

dougc by • Great Citizen / Super Citoyen
  • 7439 Views
  • 30 replies
  • 1 Bravos

AutoPay Reward

New user here.. hi all   question for AutoPay.. I have already setup autopay by Credit card.. do I get a $2 reward?  my friend did.. but I go to my Plan and Add-Ons.. the Reward section has nothing..  I just joined today.. do I need to wait a bit bef...

hTideGnow by • Mayor / Maire
  • 1231 Views
  • 6 replies
  • 0 Bravos

Resolved! Jenn

Can I refer a few friends to your team ?

A_marsh88 by • Good Citizen / Bon Citoyen
  • 1535 Views
  • 4 replies
  • 0 Bravos

Resolved! Hi

how much is 10g of data

A_marsh88 by • Good Citizen / Bon Citoyen
  • 2728 Views
  • 9 replies
  • 0 Bravos

Resolved! Account top up for more data

I have gone over my data and just “changed my plan now” by topping up my account. I can see the $ is now in my account but still not getting any data service. Please HELP as I’m out of town and in desperate need. thank you:)

quball by • Good Citizen / Bon Citoyen
  • 2400 Views
  • 8 replies
  • 0 Bravos

Resolved! Add on pre scheduled purchase

I want to buy us text roaming every 10 days but don't want to deal with the chore of buying it.Is there no way to automate this? It makes the alternative of moving to a competitor appealing. 

tony15 by • Great Neighbour / Super Voisin
  • 1617 Views
  • 5 replies
  • 0 Bravos

Resolved! PLZ reactivate my account

Hi,On 20 nov, i recived an email tells me that my phone number will expire in 3 days and to avoid that i have to make a payment...The problem is: i cant logon to libreervice.publicmobile.ca because it shows that my account was disabled..

Resolved! Refer a friend rewards

Hi, I received a text message today about me having a successful referral but I didn't refer friend then I checked my account and it was true... I'm worried because I know I didn't refer anyone and my account might be exposed? Just in case, I changed...

Jane080 by • Good Citizen / Bon Citoyen
  • 2277 Views
  • 9 replies
  • 0 Bravos

Resolved! Referring a friend

Cha-Ching!Is there a way to see who the friend(s) is/are who successfully used the the code to get both of us amazing rewards? I received one this week.  Anyone I have asked says "no, not me"More wondering as bring on the rewards

Kered13 by • Good Citizen / Bon Citoyen
  • 2771 Views
  • 9 replies
  • 0 Bravos

Resolved! Autopay

How to cancel autopay?

jasikabawa by • Great Neighbour / Super Voisin
  • 1471 Views
  • 5 replies
  • 0 Bravos

HELP.....still having activation problem

I'm trying to activate my phone service. I think the sim card is active. Payment was taken from me. Received email from my previous provider to confirm transfer number. But still not active on Public Mobile. How can I speak to someone to comfirm what...

flighteye by • Good Citizen / Bon Citoyen
  • 1396 Views
  • 3 replies
  • 1 Bravos

Resolved! Cha-Ching text

Got the successful referral text twice now yet I haven’t referred anyone recently.. the text only, no reward.. anyone else have this happen?

Metal1967 by • Deputy Mayor / Adjoint au Maire
  • 7991 Views
  • 38 replies
  • 2 Bravos
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