Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
i have the old $10 plan that has no data.as part of the plan. yet i have been given, by pm, a 1GB promo, plus now the holiday 2GB one time add on. can i use this data with my plan and if not can i give the data to another member? thanks.
Hi Friends,Please help me to learn more about Public mobile rules.What we are allowed to do and what we are not allowed to do...Thank you for your cooperation.
Anyone else find that their texts show up in the wrong order if they are sent within the same minute? Ex: both a text and a reply sent at 1:14 pm. The reply would show up above the original text. I'm on a Samsung S9. This has been happening for a few...
I'm wondering if others have had the same experience as I did when trying to update my credit card expiration date?Firstly, I found it difficult to find the proper "location" for "manage my card".Once I finally found the location, I was then presente...
If I call someone in another country using the 500 minutes of International calling from the holiday bonus, would they get charged as well? Also - shoutout to Public Mobile for the Holiday bonus, super cool of them!
I had signed up for the Black Friday deal and had put in my email address but when I signed up tonight with Public Mobile it didn't let me use that email address because it was too long. Anyone else have this issue? Wondering how I can still get the...
Dear Sir, Madam, My account statement on the Public Mobile website stated that my net charge is $22 per month plus taxes. However, when reviewing my credit card bill I was charged twice on Nov 8 for 28.25. Regards,Shabnum.
I just set up my phone. I did not make a number transfer, had no number to transfer. Public provided a number. If someone calls it goes straight to voicemail and I can not make any calls. There is no service what so ever!.
A couple of years ago, we switched to PM (from Canada's oldest carrier) - a really great move. A few months later, we figured that we needed a second phone so, back to PM we went and got another phone. Silly me, though, because I didn't think to use ...
I have access to my voicemail and it had been working for a while but it seems to have stopped without cause. I have played around with the setting trying to reactivate it and it does seem to have a greeting and looks like it is active on the back en...
People are getting calls from my number, but I never called. They said "I" been calling them more than 10 times a day..... The scammers are using my number. Any way to solve that from the phone carrier's end?
I manage 2 accounts on here and I know of others that manage a lot more than that. If I have an issue that requires me to open a ticket on my "other" account not immediately associated with this community account for rewards purposes can I do it thro...
