Community

Resolved! Help

Hello, I cannot get into my account because I forgot my password and tried too many times and now I cannot even reset my password. Margaret

Resolved! Phone Apps - Voip, Talkatone, TextNow

(1.) Do any of the free iOS apps allow call forwarding?I have tried Talkatone and TextNow and it appears you have to have the pay version only to set up call forwarding. Talkatone seems to only offer USA phone numbers and TextNow offers Canadian numb...

Resolved! Unable to update new billing card

I keep getting an error while ttying to update my new billing information.Please help.

Resolved! Previous service provider account number

While registering I have given my PIN but after verification I received message from Public that I have provide wrong information and they will call me. I missed that called do have any other way that i can provide my previous provider account detail...

Resolved! Data

Is it true that you can turn on your data for all apps and it only be used if you open the app like Kodoo's?

Resolved! iPhone 4s to iPhone 12 Upgrade

I searched the community but did not see a specific answer to my question, which is ... I have an iPhone 4s which I’ve used with Public Mobile for some time now.  Will the SIM card that is installed in that 4s port to an iPhone 12 mini without change...

Resolved! Data Usage Summary

Is there a way to see the history of my monthly data usage without having to manually total all of the individual usages for each billing cycle? I would like to see if I am on the right plan and would like to go back and see monthly totals. Thnaks

Resolved! Port from Rogers taking more a day

Hello,I just signed up to Public Mobile yesterday.  I activated my SIM and successfully ported my Rogers Mobile Number last night.   I can make outgoing calls and the caller ID shows correctly on the person receiving the call.  When the call back my ...

Resolved! Change payment method

How do I change my autopay method of payment?

Resolved! taxes

if i activate $40 plans how much i pay after taxes 

Resolved! I did not get my rewards

Hi, I did not get my rewards for the last 3 months (21$ missing). Also, I tried to submit à ticket, but the Web page freeze. Can I contact à moderator here? @CS_Agent 

Resolved! New activation issues

My credit card won't get recognized against my addres. It's weird since it's the same card as another account.  Now a few days after the initial account setup failure, my sim card is blocked.  What to do now? 

Resolved! Troubles Porting In and Creating Ticket

I just ported over from speakout and can not dial out.  Dialing in goes straight to voicemail. I pulled out the SIM and restarted with no resolution. Trying to open a ticket and I get a login error with this account and can't log in to create a ticke...

Resolved! New email address for account

I forgot email address and I want to add new email address. when enter phone number it say it already registered and asks me the email which I forgot. How to setup account again with phone number.  Edit by SD08:  Moved from Community (Beginner's Guid...

Resolved! my sim card

i order sim card through online now its two weeks i didnt get yet order no;225096

Resolved! unable to receive in coming cellphone calls

I just activated my public mobile but am unable to receive calls on my cellphone from another cellphone . I called my former provider, Virgin mobile. Maybe I took out the old SIM card too soon before putting in my new Public SIM card. Is this possibl...

Resolved! Can't login to my account

Resolved! Can't access my account

I got a plan for my father and he said its not working. I had my credit card on auto pay so that shouldn't be the issue. The password he gives me isn't working but im not even 100% sure the email address is correct. The plan is in my name. What can I...

Resolved! switching numbers

So I thought this would be an easy navigation but my "old" iphone is being difficult. Originally I was going to port my landline number over and wait the max 3 days for it to activate, but I'm apprehensive doing it this way. So my question is; I was ...

Resolved! chtr user to public mobile same number

I'm chtr mobile user convert my number to public mobile same number 1.my chtr number is still active 2.i have public mobile sim card  

Resolved! Account

What is my account number