Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I am trying to set up my new subscription and port my number over and keep getting an error. I am not having any lucky in the chat, just seems to go in a circle. Please help!
After login, it says ''Your services are on hold due to the expiration of your subscription. If your services are on hold for more than 90 days, your account will be closed permanently and you'll lose your phone number.'' Then it gives the option of...
Hi I have this subscription plan: Is this a US/Canada plan where I can be in the US and still have access to data and call minutes WITHOUT needing to do a roaming add-on? Thank you.
Hi, I've been a client for a total of 1 week and my sim just stops working. What's going on I don't any way for people to contact me, bo data nothing.
Tell me why, the $23 activation, is only for new activations?
I see that Public put the money back into my account and was wondering if i would be compensated for allll the inconvenience - just wondering before my due date tomorrow
I was looking for 2nd line. Someone recommended public mobile is the bets option. I paid last week, esim option. Cant activate as public app does not work on my android phone. Want to cancel service. No way to reach out. Can someone please help.
I can't access my account for the first time as I don't receive the text message with the EverSafe ID.I used my husband's one phone number for the EverSafe ID which is an American one.And as I can't access my account, I can't reach a Public Support a...
Charged twice! Two different amounts $ My regular bill is $33.90 but I signed up for a new plan $33.90 ! This month 2 different payment for 1 account !
I recently had my phone crash and no longer turn on. I only had my passwords saved locally on the phone along with the 2FA codes. Is there a way for me to recover the account? I have the phone number, email address, DOB etc. Please help. I don't want...
I added international minutes mainly for Costa Rica. But international calls aren’t working anywhere. Any tips?
why does this only happen to some people? My wife's account has never got this message before and my account was suspended once and today I paid twice and now have a credit, it should never happen IMO
Phone calls go straight to voice mail instead of ringing ! Why ?
hello , I just ordered a new SIM card with a plan and I put the wrong address and I need to change it
Can I keep my phone number if I seitch my sim card?
*61*1(your area code)5814001*30# doesn't work.
Transferred my SIM card to newer iPhone and get sos only message
Hello, please someone help meI'm a Canadian, my dad visiting me here in Toronto, took public mobile esim with data and 10 digit phone number, he left for USA and now back in Canada. How do I retrieve or get data for him to use from public mobile.i t...
My grandson has a Public Mobile account that I pay for. He is no longer using the account. I want to close it. I do not have access to his password for the account in order to close the account. How do I stop future payments for his account.ckenc
Can you send me the number to call?
Please let me know how to cancel the second U.S..add on I bought by mistake..... I'd like a refund.
Received a swear to my ticket # question. I am to log into public community and reply via private message.
I keep getting an 8B1 error while trying to call a number in Denmark. The number is 011 45 xxxxxxxx.
The app is down and I can't activate my account after I just paid it said to go to the website to activate and when I go to the website it says to go to the app
From my credit card, September month payment was taken 3 times. Please refund it back to my account. My monthly payment was $37.33,including Taxes. Public mobile took 3 times of this payment. Please send me a email or text message after fixing the is...
Hello, everyone! As some of you may know, Apple released new version of its major operating system for iPhones, iOS 18. I’m not updating yet (iOS 17 was terrible at launch) but one of the main features is the adoption of RCS standard bring additional...
IF I get 2 phone numbers for the Dual SIMM in the one phone plan, is there any extra charges for getting and using a 2nd phone number within this one plan?. IF so, what are the charges?.
If 4G LTE is supported then is Public Mobile compatible with both of the 1) 'Samsung Galaxy A15 LTE, Android Smartphone' and the 2) 'Xiaomi Poco C65 Smartphone' ?.
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