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Thank you , my son has gone to bed as he works night shift. Are you willing to try to guide me, I will do my best. Apologies for the delay 

Thank you for your message It seems complicated to me so I will wait for my son to follow the steps have a nice day and thank you for your help 

Thank you hTideGnow, both are eSIM . Restarted the phone several times. To some people I can send sms and make calls. Can’t figure out what is common. Also PM name doesn’t appear as provider on the phone but does in the settings as primary mobile dat...