Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
SIM card stopped working for no apparent reason - nothing has been changed - I get only emergency service
Recently signed up with public mobile. Voicemail was setup by calling my number directly. However, when i press the "voicemail" button on my iphone 8 it doesn't transfer to voicemail. It shows up as an "error". I can still check voicemail via cal...
Hi,I just created a new account (successfully, as far as I can tell) and got the confirmation email (two, in fact). When I go to self-serve to log in and initiate a port from Koodo, I cannot log in. I figured maybe I had typed my password wrong, so I...
When I push 1 for voicemail I get a message "Connection problem or invalid MMI code"How come?
I was told there was an issue with back end of system? How do you fix it
Hi Just buy the Sim Till i did not received when will i expect to sim card because its too urgent can you please tell me when Myself xxxxx xxxxx.Order Number xxxxxx Edit by Dunkman: removed personal information
Hello, I referred my friend yesterday to apply for Lunar bouns, and I checked my rewards but the Lunar bouns do not appear in my account!
Hello , I checked my transactions of my Visa card and it seems that the auto reward doesn’t applied to my plan , as my plan is 30$ per month and if I pay using autopay I should pay 28$, but in my visa transaction shows 31$ !
What is the weakness of Canada wide in compared to Province-wide? They are the same price and include other same content!
New Sim card accidentally added to suspended account. I bought pm phone . Will old pm sim card work if I put it into my phone if I reactivate it. It said I can make a payment. Can I remove my new sim card and enter it under new account with pm. Help ...
Can't get in my account or top up
I forgot my pin top up
I just got a phone call from a Telus operator telling me that PM would stop it’s services on March 16th, and that all clients would have to transfer. I would be given the same rates apparently but would have to switch over to Telus or Koodo.Is this l...
I transferred the existing number from Rogers to Public mobile but I'm not receiving incoming calls. Can someone please help. Public mobile doesnt have anyone to speak to about this
I take a photo on iPhone SE, share to email, and it takes 2 days to show up.
The system keeps saying that my account is not activated and I checked my number is not working even though I have auto-pay and everything is setup!! I could not reach an agent to help me.. very confused!!
looking at a new planUnder province wide plan . What is unlimited province wide-minutes2 ? the 2 is? The first part is easy to understand unlimited province wide
