Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Do you get the extra $20/ person for each person you sign up before feb 28th or is it only allowed for one customer? Also if the amount of money placed onto your account exceeds what your plan is does it roll over for the next month or do you lose i...
Hello, I recently teleported my number to Public Mobile. I was able to text, call, use data since teleported my number. However, I find out today that no one is able to call me using the same number. I called my old cellphone carrier they asked if I...
Hello Everyone,Hope this message finds everyone in our community safe and sound.First time posting a question, so looking forward to hearing my communities advice. So here we go....I have a Motorola G7 I use with Public Mobile. I have chosen to use t...
Hi my father passed away and I need to access information on his account and ensure his service is canceled. Please help.
So with Public Mobile, all plans are LTE but limited to 3G speeds/3 mbps (Keep in mind some People with old grandfathered plans that may have LTE speeds) I have switched to 3G for a while and I knew that I was getting faster speeds but worse latency ...
Hi, is it possible to get call logs for more than 3 months? The government wants proof of residency for the year for renewing medical card.
I need to reset my password but I cannot remember the answer to my security question
Hi there, a promo was being offered that I am eligible for, I was just wondering if anyone knew when this gets applied to my account? As was required, I entered my email before January 25, 2021 and activated my account before February 8, 2021. The pr...
But its saaying that my account isn't active and is asking me to add more money to my account im not sure what im supposed to do or even how to speak to a representative
Please update if you have other charges apart of plan Payments, like Activation, Sim card, or any other.
Hi there I am just wondering on what screen I can find my new accounts phone number anywhere on my account pages. Could someone direct me to where I can find this number on the main Public Mobile account pages?
With Telus my surveillance cameras could send a snapshot to [email protected] with public mobile images are not allowed....Correct?
I have had my customers tell me they called and sent text messages 2 separate customers one called twice and one sent a txt. The phone calls didn't go to voicemail the customer was told "Caller could not be reached call back late" or something simila...
Hi everyone, i am using public mobile for 2 years but have not got any specials in those two years except loyalty and auto pay reward. I got sometime message that we are giving 1 gb free data but that never happened as well. So either planning to swi...
Not sure if taboo lol. But has anyone received any offers to move from pm to koodo recently? Or has anyone ever tried calling Koodo to see if they can get a better plan. I'm on PM's 120/12gb 4g 3 month plan and there was that big ideal awhile back th...
That is the phone I bought but I put a screen lock the pattern lock on it and now I cannot remember it because I suffered a stroke last week and now I cannot open my phone
good day, bell needs conformation that my phone number has been ported over to public mobile.
Hello everyone I have a problem. I have been a customer for a year and my old note 8 crashed on me so I have a s9+ now. My problem is my plan never auto renewed because I was short the funds in my bank account. And I have no clue what the password fo...
I tried to setup auto payment by using my credit card but it was denied through process. I had contacted my credit card provider and they it has no issues on the credit card. They recommend me to publicmobile. Please help me!
has anyone been getting public mobile calls from Canada Revenue? or texts saying a refund has been made or a delivery item is stuck and used your phone number as tracking code or account number? These have been happening today, at least for us! Has P...
Hello! I've come across a few threads about iPhone 12 stating that folks have successfully switched to an iPhone 12 on PM. However it's not listed as a compatible device. Does anyone know why?
