Community

Resolved! My account locked

Locked Out of my accountand i cannot reset my password. Im on a trip doing all this with no data please help. 

Resolved! Is it possible to cancel the porting in of my number or will this just mess things up further?

I activated my sim yesterday, then attempted to switch the new number to my existing phone number, which is with pc mobile.  Unfortunately that seems to have been a mistake, as the port has failed and I am stuck in limbo with no cell phone service fr...

Resolved! Outgoing calls going to old provider voicemail

I recently transferred a number from Virgin my old provider. Activated my sim card yesterday but still I am unable to receive calls. Outgoing calls are fine. I have only signed up for talk no text. The phone Im using is a nokia 1020. I contacted Virg...

Resolved! Now that both Lucky and Chatr have unlimited data, when do you think Public will get this?

As it was Telus initially said "no" to unlimited data for a few days when Rogers and Bell brought it out...Then they did finally cave and follow suit. Now all 3 have bumped up their unlimited data options to 512kbps overage, which is plenty to run Sp...

Resolved! Data usage

I started a 30 day $25/mo plan with 1Gb of data/mo., with autopay. On my first monthly payment day after startup, when I received the message saying my auto payment had gone through, I reset cellular data statistics to zero on my iPhone so I could ke...

Resolved! Messaging works with new sim card, but calling doesn't

I recently got the $15 pre-paid option for my Huawei Enjoy 7 (SLA-AL00). I'm able to receive and send texts no problem but when someone tries to call me they get automatically directed to my voicemail and when I try to call someone the call is automa...

Resolved! Rewards from references.

I refer my 2 daughters switch their phone plans to public mobility. Xxxxx and xxxxx. And my code is xxx. But Until now, why don't I get any rewards? Personal info removed by mimmo

Resolved! MMS not work iPhone 8 plus

Hi  I have tried everything to get MMS to work.  It simply won't work for me. Is therea moderator that can assist?  I have an iPhone 8 plus iOS 12.4  Thanks.

Resolved! No service

My son has had his phone since December, out of no where it is showing there’s no service. Payment has been made, as we have never missed one. The SIM card has also been taken out and put back in as well as a reset of the phone.  How am am I able to ...

Resolved! Phone plan not working

Hi, I just switched to public today from Fido and I cannot recieve incoming calls but I can outward call and my data works. Does anyone have a solution for this? Thanks,Chris

Resolved! Keys to trouble free PM service

Given my experience, and the 10 friends/relatives I persuaded to join, the keys to glitch free service (after one gets correctly activated ) are:turn on autopaynever change your plannever port-in while activatingnever buy an add-onalways delete the c...

Resolved! How to check Android app compatibility.

Is there a way to see if apps are compatible with a spesific Android device with downloading or haveing acces to the device?

Resolved! Why is there no number to reach someone

Resolved! Current plan is cheaper now

The plan that I had was $30, now it's $25. It's the exact plan but $5 cheaper, but this is not reflected on my most recent bill, its still charging me $30. My plan was just renewed today, how do I change this immediately? Also, am I going to get char...

Resolved! plan not working

not sure where to go as this is the first time i have had an issue however my plan isn't up till the 27th of August and i have not had phone nor text in two days. At first i thougth it was an issue with the network now i am not sure.  Can anyone help...