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Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by • Public Mobile
  • 64881 Views
  • 177 replies
  • 40 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by • Public Mobile
  • 69732 Views
  • 180 replies
  • 32 Bravos

Resolved! Phone

How do I end a phone call and also when I check my messages, thanks! 

hazyjane by • Great Neighbour / Super Voisin
  • 2454 Views
  • 14 replies
  • 0 Bravos

Resolved! Switching credit cards

Hello, Have replaced my credit card have tried unsuccessfully to delete the old info on my mobile account and replace it with new card. I cancelled the auto pay, but when I tried to add it again to put in my new cc info, it wouldn't allow it as my ol...

Kitty6767 by • Great Neighbour / Super Voisin
  • 1356 Views
  • 3 replies
  • 0 Bravos

Broken Sim Card - replacement

Hello, My SIM card isn’t working.I have an iPhone that I was using with PM SIM card. I had to go to Europe for an emergency so I activated auto-forward from PM to my company E-Sim.Now I am back and I can still get calls that are auto forwarded from m...

Tchikyds by • Great Neighbour / Super Voisin
  • 2203 Views
  • 10 replies
  • 0 Bravos

Restore phone number

About 7-6 weeks ago I changed my phone number because I moved to another city. I'm in the situation that I need to get my old phone number back because its connected with my google account. I changed my phone number using My Account Public Mobile and...

thatvenus1 by • Great Neighbour / Super Voisin
  • 1675 Views
  • 9 replies
  • 0 Bravos

Resolved! International Calls from Canada

How much Public Mobile will charge me per minute if I CALL my friend in United States of America from Canada?ThanksJNDO

JNDO by • Great Neighbour / Super Voisin
  • 1740 Views
  • 6 replies
  • 1 Bravos

Resolved! Someone help

Hello it's been days plus months now and my service is not working. Here is my phone number xxxxxxxxxxxxxxxxx. My name is xxxxxxxxxxxxxxxxxxxxxxxx.My account number is: xxxxxxxxxxxxEmail: xxxxxxxxxxxxxxxxxxxxxxPassword I can provide message anyone, s...

osama11 by • Great Citizen / Super Citoyen
  • 6308 Views
  • 32 replies
  • 0 Bravos

Login details

Ok so I have tried several times to receive e-mails for resetting my password no luck. So I may have all of my login details messed up where do I go from here? I do have my phone number and account number 

Abigale by • Great Neighbour / Super Voisin
  • 919 Views
  • 4 replies
  • 0 Bravos

Invalid SIM

I bought a new SIM and on attempt to activate the SIM after selecting a phone number and a plan, I got the error message "Invalid SIM". I urgently need this resolved please. 

Chinwe by • Great Neighbour / Super Voisin
  • 1963 Views
  • 8 replies
  • 0 Bravos

Resolved! Service

Turn off voicemail 

Joewillier by • Great Citizen / Super Citoyen
  • 5485 Views
  • 38 replies
  • 0 Bravos

Resolved! lost sim card

ordered sim card 2 weeks ago and no show. can it be tracked to see where it is

Valerie123 by • Great Neighbour / Super Voisin
  • 1646 Views
  • 6 replies
  • 0 Bravos

Resolved! 5 gig

When will I get the 5 gig when I join

lisprice by • Great Neighbour / Super Voisin
  • 1272 Views
  • 4 replies
  • 0 Bravos

Re activation

Looking for help to reactivate account 

Masser32 by • Great Neighbour / Super Voisin
  • 1658 Views
  • 8 replies
  • 0 Bravos

Resolved! Spam call filter

How do I activate the spam call filter?

hanna_t by • Good Citizen / Bon Citoyen
  • 5275 Views
  • 13 replies
  • 0 Bravos

Resolved! sim pin

hi, i need to enter the pin to lock my sim card. i enter the 4 digits i choose in the activation form. it was not that. where to find it. thanks for your help

hang_on by • Good Citizen / Bon Citoyen
  • 988 Views
  • 2 replies
  • 0 Bravos

Resolved! Changing plans

I changed my plan on Saturday from a $120 90 day plan to $40 30 day plan because i used up all my data. I clicked on change plan now and I got charged but it still hasn’t activated. Can someone pls help me. 

Filipescp7 by • Great Neighbour / Super Voisin
  • 860 Views
  • 2 replies
  • 0 Bravos
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