I am trying to sign up a friend and I have an error code 821. It said I need to create a ticket, but i'm unable to. Please help.
Two ways to create a ticket:
1 - Faster - Click the bubble comment circle on the bottom right-hand side of your screen,
or use this link to: Get Help With SIMon the Public Mobile chatbot
2 – Slower - Use this link to:
Also, if this is for activation purposes, you could try this link to help with activation.
Click this link to use the: Public Mobile Online Activation Assistance
i suggest you can try it for a different Browser
and clear cache and cookies for any Browser,
and use a Browser from your computer,
and just make sure your Browser is up to date update
sometime is the Browser is not update is give a issue.
and Restart your computer, is will help.
and if you use a home internet please do one thing take it your power internet for about a minute and put it back, Restart your device is will help,
but i don't think you need to Have To Submit a Ticket To Customer Service by Moderator Team,
Here’s how to contact customer service by Moderator Team,