Community

Resolved! Re: How can I get a free month

HelloMy balance is at $24.00 and my rewards are at $2.00. My monthly plan is $25.00. I am getting messages that I do not have enough money in account and service will be stopped. I am disabled and can not get to bank. Please advise. Thank you

Resolved! forget password and answer of security question

Resolved! Never received sim card

I ordered this on July 3 and waited for seven business days and it never came why is that

Resolved! Delay text message received by at least 5 hours

A week or 2 ago. A  text message sent to me at around 819am was received in the afternoon instead.  I know i didn't receive that msg untul the afternoon because i was texting another friend. The time stamp say i received the text at 819am but in real...

Resolved! Support for Samsung Galaxy XCover Pro?

I was thinking about changing phones but can not find info on whether or not the Samsung Galaxy XCover Pro was supported. Will this phone work on Public Mobiles network? Any help with this topic would be really appreciated.

Resolved! Currently thinking of changing plans but need some advice.

Right now I have a grandfathered plan activated where I'm paying $135 every 3 months for 6GB data (total across 3 months), unlimited international texting and unlimited province wide talk.I noticed my current plan has 4G LTE and all the current plans...

Resolved! Unlimited text

My plan says I have unlimited text but when I reached my data limit I am not able to text anymore (except when on wifi).

Resolved! Referrals My Account Summary says 10 - My List of xxx-xxx-xxxx lists 12 - Any one else??

I know I have asked this before. My Referrals  in My Account Summary says 10 -My List of xxx-xxx-xxxx lists 12 - Any one else have he same?? I have NOT had any texts saying I lost a referral.  The aggravating thing is that I am expecting another refe...

Resolved! Re: Referral Credit

I am considering to sign up with PM end of July when my present term ends with another carrier. What is the safe way to get the referral code for the $10 if I do not know someone on Public Mobile? I note some anonymous codes on the internet/youtube b...

Resolved! How can I cancel my auto pay and my plan without an account?

Hi, My sim card was broken and can't receive the confirmation code any more. I don't have an account yet but I have my auto pay with my sim card. I don't want to use this phone number anymore. How can I cancel my plan? Thanks!

Resolved! Cancel plan

I want to cancel my plan with you Going to Freedom so pls release my number pls 

Resolved! data plan

Hi there, My data is almost used up - successfully bought 2 - 200mb add-ons for $10 but my overview usage page still says that I am almost out - will the 400mb be applied to my acct?? Is there overage charges? If so, how much are they and will I just...

Resolved! new service

I need to buy a SIM card. Our new address was changed on the credit card three days ago. The transaction didn't go through due to the wrong postal code from location. How do I complete my purchase?

Resolved! Re: Locked out - forgot password

Forgot my password  when I click they say they will email me a new password but they never do 

Resolved! Getting a new number

When activating sim card I chose to keep my old number but now I decided to get a new number. How do I do it???

Resolved! new plan starts today but still can't make phone calls

I used up my minutes last month, but my plan starts today. I tried to make phone call, but got told that I can't. I should be able to get the 100 minutes talk today. - My data clears 0 today, but my minutes does not.  So please help to fix the issue.

Resolved! Re: Data exhausted-perfect timing

I have 1G and I used 508 the day before yesterday and I received messenge said I used 75%. I was confused  

Resolved! Re: Beginner’s Guide to the Community

How do I activate my  account and  phone number  on a new SIM card  because it's not allowing me in on both my account and community account ???