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Resolved! invalid sim

I was kicked out during my activation session...Now my sim # is invalid...How do I activate?

Resolved! Change my Telus phone number to Public Mobile

I want to change my Telus phone number to my Public Mobile account, I cannot seem to access my MMI using the phone keyboard. I need it to complete the application process for changing phone number.

Resolved! Forgotten password : Email not sent!

I need to update my credit card information, so that I can make a payment for the current month. I have forgotten my self serve password. I have requested an email to update my password MULTIPLE TIMES, and I have not received anything yet!It has been...

Resolved! How do I activate Auto Pay?

Resolved! My transferred number doesn't work

Hi there,I transferred my old number to my Public Mobile account last evening. Still doesn't work (and my Public Mobile assigned number was deactivated too). The number requested was from my old phone, which was lost and never recovered. I'm thinking...

Resolved! Mystery Bonus Data?

Don't get me wrong...I am BEYOND thrilled, but I logged in this morning to check something and saw a 5GB bonus! I have no idea what this is from...I am a fairly new activation (January 19 I believe) but was not aware of any promotion of that kind.  I...

Resolved! How to revert the 'Change Plan'

Good morning. About 30 mins ago, I accidently changed my plan from $15 plan to $35 plan & paid the money. How can I change back my plan to $15? How can I get refund once I change the plan?

Resolved! Data notifications

Hello!  I have 2gb in my plan. I know logging into self serve is a pain sometimes and I was wondering if you get the notification that you've used a percent of your data on the main 1gb or combined with the 1gb from the new year deal. Or is it just t...

Resolved! Referred a friend but it's not showing up in my account.

Good morning moderators.One of my friends signed up for PM on Feb 1st using my referral code. He received the $10 bonus so I think the referral worked, but it's not showing un in my referrals. I gave it some time in case it takes longer to show, but ...

Resolved! SIM CARD NOT ACTIVATED ANYMORE

I had no issues and now all of a sudden my f-ing sim card is apparently not activated.This is frustrating.My phone number is a xxxxxxxxxxxxxxx  edited by computergeek541: phone number removed

Resolved! Public Mobile App

Hey   Does Public Mobile have an app? It would be so great to easily check minutes/data used. Maybe there's another way to do this, by going into settings... I'm not sure. Thanks!

Resolved! Locked put

I keep getting locked outta my account n it’s saying it’s helpful to me but still keep getting lock out

Resolved! Free data

How r we able to get gifted a g r 2 in free data 

Resolved! Samsung A11

my daughter managed to lock herself out of her phone. She had it setup with both fingerprint and a password. She changed the password and now the fingerprint wont work and the password she says she set doesnt work and the previous one doesnt either. ...

Resolved! changing plan

Hi all I been with PM now for almost 4 years. Found it good. My plan is old with no all Canada long distance and 2 gigs of LTE. Its my wifes phone and i kinda want to go to  a plan which includes long distance. My date of renewal with be feb 5/21. Th...

Resolved! Nokia 7.1 Plus (TA-1046) Compatilibity

Hello,I searched this forum but could not find exact info about compatibility of Nokia 7.1 plus.Can anyone here please confirm if this device is compatible with Public Mobile Sim.

Resolved! Unable to register new simcard

Hi therei lost my phone and bought a new public mobile SIM card from waldmartWhen I tried to replace the Sim using self service it says the sim is in use or invalid. please help.

Resolved! Phone ok on public mobile

R there any flip phones that will work on this network?

Resolved! Activation failed but my credit card has been charged

It would really be nice to have a real human to speak with to sort this out. The activation took ages to process and then dropped me on an "oops!" error page, and told me to log out and back in to try again. When I tried to do that, it now says the S...

Resolved! Refer a friend credit not received

Who can help me with this?