Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello. I've already signed a contract with another service provider last night and I was told that Public Mobile would send me a confirmation text regarding porting out but I yet have to receive any text. Is this true (if so, how long?) or is this ot...
Hello everyone! I'm new to the community and have recently joined Public Mobile. I decided to join this phone service as there was a promotion where if you choose any plan $25+/month that you get an extra 5gb onto your plan. It has been a couple of m...
https://www.walmart.ca/en/ip/Nokia-3310-2G-Feature-Phone-Dual-SIM-2-4inch-Color-Screen-BT-1500mAh-64MB-2MP-Camera-FM-MP3-With-LED-Flashlight-GSM-Cell-Phone/0WTJJIHH0FSO
I keep getting an error every time I click on the plan change tab and my amount owing isn’t showing up. Is this happening for anyone else?
I am currently in the States using roaming until I set up my Florida cellwhich I have now done Now, I want my (Toronto) Public Mobile number to automaticallyforward to another (Magic Jack) Toronto number. Thanks in advance. Here are the instructio...
I enter my email to get the reset password link but nothing gets sent it’s not in my inbox or junk
i recently switched from virgin mobile to public mobile on april 8thi kept the same phone number, four days later i find out that my account wasnt automatically cancelled from my previous provider.to make matters worst, when you dial my number , i go...
Bought a new Iphone and when I took the sim card out of the old Iphone and put in the new Iphone now I can't send text messages without being on Wifi. I called apple support but they are telling me its a carrier issue. What do I have to do? thank...
also how do we stop from receiving voicemail i do not want voicemail how to de activate info please its 2 monthe i do not check messages, why should i use my minutes
I never had a problem with texting before but now I cannot text nor receive one. Thank you
So I've signed for the $25 plan that has 500Mb of data (plus another 500Mb when signed up with AutoPay). So that's 1Gb. But I am wondering, how much would cost me to buy more data before my 30 days are over? Do I pay for extra data usage or do I pay ...
Greetings, I plan to purchase a UK phone (Nokia 215 4G). However, I understand that Public Mobile uses UMTS/HSPA Band 2 & 5. I am aware that the UK phone only has Band 5. Do I need both bands for voice calls and texts? Thanks!
Hi,My older sibling got me into Public mobile and he set it up in a way that I have to use his login and password info to log into the Public Mobile phone app. I don't feel comfortable since I know he can view my calling history, etc. I was going to...
The the last few weeks my data has not been working. I can connect to my wifi, but as soon as I try my phones data, it does not work.
Hello guys !! I lost my old sim . How can I change to new SIM card . They are tell me I can’t on self serve option
Can anyone tell me is PM has available service while riding the TTC (underground)? I am a new member and I am still getting used to the carrier services and plans.
Noticed the $35 plan now offers more datawhy wouldn’t it automatically be added to my plan.or do I go through the motion of changing to $35plan?
Hello folks,I have a Samsung Galaxy Xcover 4, which is not in the list of compatible devices, but worked anyway. However, today the device can't make any calls, not even to my voicemail. My partner has a plan with Telus and is in the same position. I...
I currently live in Ontario,, but we are moving to BC. Do I have to cancel my current phone number and start a new one when I get to BC?
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