Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have 500 min INTL LONG DISTANCE. CAN I USE THEM FOR COUNTRIES THAT ARE NOT ON PM LIST?
Hi, my account is suspended for some reason. It says I need to make a payment but it also says that I have an $18.00 credit, so something isnt adding up. I just updated my credit card details but that doesnt seem to fix the issue. I need this fixe...
I'm wondering if all unlocked phones will work on this net work regardless if the phone name and model and sub model are listed or not on the website. Can anyone verify that any unlocked phone will work?
I signed up with Public Mobile last Thursday at a Green Mobile Store. Everything is fine except I didn't realize until I got home and looked at the paperwork he gave us that the email address he linked with my phone number was incorrect. We called ...
Hi guys, I have a "situation": my daughter uses too much data.Nothing new here I guess I am looking at ways to increase the data without paying much more. I have an older $35 plan, with 1.5 GB for 2 (almost 3) years now. I also have 2 flash promotion...
I cannot remember the email I used when I set up my husband's account. How can I fix this?
i can't log into my account to add new sim card cause i forgot password and i cannot reset password because i can't get verification code from my texts???? how do i reset my password
So I'm not talking about the voicemail where you call someone's number and it goes to their voicemail after they dont pick up. I'm talking about the voicemail where you dial your voicemail mailbox, "press 2" to record a message, get options to flag t...
Hello,I set up auto debit on my credit card on 25th July, the payment supposed to be taken is $13 ($15-$2), but I have just noticed on my credit card statement its been charged as $42.30, also its not showing any balance in my account. I dont underst...
Telus does offer refurbished phones but lowest they have for iPhone is SE and XR. So is Mobile Klinik the refurbisher? Note price differences.
How long does it take for a number from Public to change to another number provided by public? I've waited the two hours, and yet I am still unable to make, recieve calls, texts or use data. I am connected to the Public network however.
How can I get my data to work in the US. I have done all the things they tell me to but it still doesn’t work? Thanks
I just registered today and I am in the same boat. I can make calls but cannot receive calls.
Trying to activate and it says invalid number but that's the number on the sim card
Hello,How do I send a message to contact moderator team? I need o replace my damage SIM card with new SIM card and new support/ instruction.
The phone has the following network bands. Will it compatible with the public mobile network? Thanks
Hi Team, I got my public mobile sim activated today at the store with $35 plan. He forgot to apply 2GBBONUS coupon code while activating. How can I get it fixed?
Hello, My service was permanently suspended after 90 days yesterday. I forgot credit my account before it was suspended. How can I reactivate my account with my old number? I want to keep my number. I am not in the country right now, but will return ...
When I try to log into my self serve account, it says password incorrect. When i try to reset my password (enter email twice) it says account locked?? my public mobile number is in use by me... I wanted to access my account number somehow
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