08-01-2021 03:50 AM - edited 01-06-2022 03:06 AM
So I'm not talking about the voicemail where you call someone's number and it goes to their voicemail after they dont pick up. I'm talking about the voicemail where you dial your voicemail mailbox, "press 2" to record a message, get options to flag the message as "URGENT" or "PRIVATE", and then send the message to a mailbox number. I've tried sending a message to myself and it works, but I'm wondering if i can send a voicemail message to a US phone number (i have a US add-on), or in general any phone number that isn't from public mobile. When I try sending the recorded message to a US number, with or without an extension, it always says "the mailbox number is invalid" twice and then "thank you for using public mobile voicemail services" (as opposed to a successful "your message has been sent") Anyone know if it just doesnt work for different providers or if i have to dial a special mailbox number or something ? let me know, thanks !!
Solved! Go to Solution.
08-04-2021 09:05 AM - edited 08-04-2021 09:06 AM
@lcxf002 wrote:So I'm not talking about the voicemail where you call someone's number and it goes to their voicemail after they dont pick up. I'm talking about the voicemail where you dial your voicemail mailbox, "press 2" to record a message, get options to flag the message as "URGENT" or "PRIVATE", and then send the message to a mailbox number. I've tried sending a message to myself and it works, but I'm wondering if i can send a voicemail message to a US phone number (i have a US add-on), or in general any phone number that isn't from public mobile. When I try sending the recorded message to a US number, with or without an extension, it always says "the mailbox number is invalid" twice and then "thank you for using public mobile voicemail services" (as opposed to a successful "your message has been sent") Anyone know if it just doesnt work for different providers or if i have to dial a special mailbox number or something ? let me know, thanks !!
When you dial your own voicemail and choose to leave a message for another number, you will be limited to recipients within Telus Mobility, Koodo, and Public Mobile which share the Telus Mobility voicemail service. Other providers in Canada, and other countries operate their own independent voicemail services which are not interconnected.
With that said, if you can figure out the voicemail deposit numbers for the provider in question, you may be able to leave a message for your intended recipient without ringing their phone. (Is that what you're really after?) For example, here is a list of all currently known numbers for Telus Mobility/Koodo/Public Mobile: https://productioncommunity.publicmobile.ca/t5/Using-Your-Service/Updated-list-of-Voicemail-Access-N...
Some quick googing turned up these "back door" numbers for some US carriers, for example:
I found this page which list a whole bunch for various US carriers:
08-03-2021 04:33 AM
08-01-2021 09:28 AM
Unfortunately, only able to transfer voicemail message to other PM numbers. Not to other carriers or international like US number.
08-01-2021 07:33 AM
Hello @lcxf002
Would these features be of some use to you?
https://www.publicmobile.ca/en/bc/get-help/articles/call-forwarding
08-01-2021 04:05 AM
@lcxf002 wrote:So I'm not talking about the voicemail where you call someone's number and it goes to their voicemail after they dont pick up. I'm talking about the voicemail where you dial your voicemail mailbox, "press 2" to record a message, get options to flag the message as "URGENT" or "PRIVATE", and then send the message to a mailbox number. I've tried sending a message to myself and it works, but I'm wondering if i can send a voicemail message to a US phone number (i have a US add-on), or in general any phone number that isn't from public mobile. When I try sending the recorded message to a US number, with or without an extension, it always says "the mailbox number is invalid" twice and then "thank you for using public mobile voicemail services" (as opposed to a successful "your message has been sent") Anyone know if it just doesnt work for different providers or if i have to dial a special mailbox number or something ? let me know, thanks !!
You can use a different voicemail service but you have to get it from another company. You do it by using call forwarding. Call forwarding only works to Canadian phone numbers.