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Resolved! No service after activation

No signal after activation and successful payment. I found out that my phone oppo is not compatible after I activated it.

Resolved! When Account in 90 day hold, can I still use Bonus data and minutes

I have a lot of leftover bonus data and minutes from the different promos that I have not used up and I was wondering if I stopped my plan, i.e. turned off autopay and left it for 60ish days, will I still be able to use the bonus data and minutes tha...

Resolved! Suspennded account

My account has been suspended sating i have insufficient funds. I have an autopay program with sufficient funds.  I tried to make a payment and a message says my account has enough balance. Who can help.

Resolved! locked out of self serve

I have never been able to access my self serve account. It is now accepting my email address but cannot access. I have never changed my password but will not accept the one that I registered with. I would like to thank you for your help in getting my...

Resolved! Security question

Hey. So, I forgot my password. I went to reset and the security question says "test question?" Is there a way to reset a security question?  I'm waiting on a moderator response to reset my password but thought I would reach out here as well and see i...

Resolved! SIM Card did not arrive in time to claim promotion.

Hello, I guess due to COVID-related delays, the SIM card I ordered did not arrive in time for me to claim a deal that expired on Jan. 15. Is there anything that can be done about this? Dave

Resolved! SIM network unlock PIN

Hello All. Last week I busted my phone.  Several people offered me recommendations about new phones for which I am most grateful.  My nephew made it a moot point yesterday by giving me second hand LG G5 he had with Fido.  The phone was purchased in 2...

Resolved! Account

Is there anyway I can get my account un suspended for like 3 mins. So I can send the transfer to pay my bill lol. I csnt receive the e transfer text due to my account. I dony have visa debit.

Resolved! Purchased the wrong add-on. Can I transfer it?

Hi, I incorrectly purchased the 300 International Long Distance Minutes, but i wanted to call to India. Is it possible to transfer this to the 750 India & Pakistan Long Distance Minutes? Thanks

Resolved! loyalty reward after 20 or 30 years?

https://www.publicmobile.ca/en/on/get-help/articles/the-loyalty-rewardFrom the above link, the loyalty reward is $5 after using public mobile for 5 years! If I continue to use public mobile for 30 years in the future, can the loyalty reward be $30 pe...

Resolved! Re: Can’t log in

Having trouble getting into my account 

Resolved! Self serve

Self-serve account login has been down every time I want to use it does anyone wanna tell me why they do maintenance every single week it’s driving me crazy LOL

Resolved! a month of free service

The promotion said "get a month of free service when you enter your email below and activate on any plan by Jan 15, 2021"  I purchased a $25/mon plan, and activated a sim card immediately on Dec. 27, 2020 by retailer in a public mobile retail store. ...

Resolved! referral code

Are you notified if someone uses your referral code? 

Resolved! Just want to validate with unreachable number

If I am outside Canada and the US. More specifically I'm in Honduras, but I need to enter an automated account message from a company, which I can see in the message log of my online public mobile account as the most recent message in order to valida...

Resolved! Want too change my number

Resolved! Samsung s21 ultra

Wondering if this phone will be compatible with public?