Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have had no service since the 16 th,I have been in contact and the issue is with them not me!!!I am shocked that this can go on!!!!Just keep getting asked to wait....What recourse is available.I will be putting in a complaint with crtc!!!Its embarr...
My number has expired in June 22 - can I reactivate it online?
Hi everybody, I would like to ask for help here. I'm just in the US (Alaska) and even though I bought US roaming bundle and followed all the steps to set up my phone, I have no service anywhere I go. When I try to set network manually to AT&T, my pho...
I have unlimited phone calls yet when I dialled a number a recorded voice came on saying I have no more availability to make calls.Why would Public Mobile give me this message over the phone?
I need to accept a collect call from a family member. Is this possible on my account? Can I put funds into the account for this purpose? Thank you.
Hi everyone, I would like to report that POCO F4 works with Public - no issues at all. Even APN setting is automatic.
When I bought my Public Mobile SIM in January 2022, during account set up I have used Friend Referral code. I have confirmation copy of that. According to the confirmation I was supposed to received $10 CAD friend referral discount applied to my acco...
can't log in after changing to new email address, want to make sure I'm on auto pay, payment date is tomorrow
Hey, I had some issues months ago and switched carriers. (Well still technically Telus) but I've had automatic withdrawals from public mobile monthly but I can't log into my account to verify if it's my account which technically no longer exists? Or ...
My plan $40 month $ -2 autopay $ -1 loyalty Total $37 left but they cut $ 41.44What can i do ..?
I travelled to alaska and bought 10 days roam data. But it didn't work here. can I get refund.Thank you for the tips.
they r telling me that this pin has already been used ???how is this possible ..... So I had to go buy more vouchers how do I get reimburse or just add it to my account for next month
I’ve been trying to add to my minutes. I can’t make outgoing calls or accept incoming calls. This is the most complicated situation I ever experienced. I added $40 to my account today it said it went through, but still noting.
im trying to log in but its asking to send a verification email which i am not receiving. i need to cancel my account but i cant get past the verification stagethans
Hello, My friend activated PM today but NOT able to access internet. He can choose and register the PM 4G, the first one as below But his cellphone ONLY indicate TELUS NATIONAL as below, His cellphone is OPPO A83 and there's a linkhttps://m.gsmar...
When I get my new sim card triple, can someone explain in detail how to transfer my cell number into the new sim card, NOTE I am with public mobile alreay, , the reason is I am going from a samsung s3 to a s6 which is a NANO sim card. than you
Billed twice on two consecutive days for same amount...august 17 and august 18 , 25$....????
Most times when I send a single text .. the person will receive it multiple times.. sometimes up to 6 I have restarted my phone, tried to switch to a next TXT app (textera). All without any success .. It does not happen all the time
Having difficulty activating a new sim to my old account Please help
Will an unlocked Blackberry z10 work on public mobile? According to my search it will however please confirm.
I have just activated a new sim card with a new phone number and have no service
I referred my brother to Public Mobile a couple years back and he's been happy with the service. Currently he has been cut off for non payment because his credit card had been renewed (he's on the monthly credit card pre-payment). Since he barely kno...
I need help I accidentally lost my SIM card, will I be able to get a new one for free or a replacement or not? Also can I still have the same number or No?
Hi - I switched my plan over to the 41.25/mo (4gb data) and was charged this amount. However, on my account page, it still shows I'm at the 35/mo plan. Please advise.
I activated my SIM card today, and had to restart the phone before it worked, but now it's receiving texts and the network reads 'Public Mobile.' However I never received a confirmation text that my account was switched over (I approved the transfer ...
I top up my account $25.00 on Aug16, 2022 and it worked for 4 days and stopped working. When I called the automatic massage says your phone is not registered. Tell me why? and what to do?xxxxxx xxxxxxxxxxx xxxxxxxxx@xxxxxxxxx
Hello, I have a US carrier (Ting) and looking to reside in Canada. I cannot lose my US phone number, however it is too expensive to use in Canada. So I am looking to get a Canadian phone (with Public)Question: If I order a phone with Dual SIM Cards f...
Hello, I would like to ask a question that might sound weird, am I still able to use the referral code to refer my friend after my friend’s SIM card had been activated?
Hello,I am trying to change my plan to the one that has more data, but when I am trying to complete the change I notice that my loyalty and referral rewards do not carry over - I am being charged the full amount of my new service plan without loyalty...
I set to change my plan from $25 to $35 on renewal day. But on the renewal day, in my account page, the date usage is not updated from the last period and it says I’m still on $25 plan. But the $35 autopayment was made from my credit card. What is ha...
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