Activated new sim card yesterday. Installed in a phone that always
worked fine on public mobile. I can call and text out fine, but can't
receive either. People who try to to call me receive a message: "5UM1
the number you are calling is not equipped ...
Tried activating on Dec 14, my credit card was charged as of this date
as well. Had problem with porting my existing number over, so was
unsuccessful. I am under my wife's account, so was told to activate my
sim first, then she was to activate hers. ...
hi there Support team I was asked to contact you about my phone as it
seems that it has been deactivated I tried to make payment using the
*611 but it did not go through. I need to set up a credit card for
payment please can you help I did chat with ...
I got the text Dec. 4, 2022 offering free data and free minutes. I
Replied as requested and received a text saying the data and minutes
have been added to my account.It does look like the data has been added,
but not the 500 free minutes.What happene...
A customer that is on the points program.....can apply for a $15 bill
credit using 15 points. Can a customer apply for a $45 bill credit with
45 points?Or apply for $15 x 3?Or apply for $15 three separate times?And
yes I would assume that the bill cr...
HI,I received a text saying my payment was not received and my service
has been suspended.I am signed up for auto pay, the correct information
is there and I have never had a problem.Is the system down, by chance?
Hello! I referred someone to Public Mobile and they added my code when
they signed up. However, it's been 4 months and my payments haven't been
$1 off (I'm on the old rewards system). Would anyone know what I can do?
I asked them to submit a ticket a...
It says for new customers. FreebiesConnect more with 2GB of free
dataChat more with 500 free international minutesPlus 1GB of free data,
redeemed through Public Points I’m not a customer yet; how do I redeem
my holiday gifts?No problem! All you have ...
Hi everyone, I left the country for five days (left on a Friday,
returned on a Tuesday), and my account was suspended during this time.
When I returned I hit the "Reactivate my account" button and confirmed
my payment. But as soon as I returned to th...
I crossed the border into the U.S and purchased the $10 US roaming
add-ons for 10 days, ($15 Canadian + tax).What I now have is:"Unlimited
messages US Roaming-Unlimited Text (10 day)"+"Unlimited mins US
Roaming-Unlimited Talk (10 day)" 1- Can I make ...
It seems reading through all these messages that this is more like a
facebook group where we lodge our complaints and the admin doesnt get
back. It would appear I'm not the only one experiencing network issues.
I cant call or text or recieve calls or...
1. I want to change my autopay credit card to validate date.2. I can't
login my account 3. I did reset password.website change my password
succefully ..but when I login again.. error is same 4. i want to help 5.
probably my credit card is expired so,...
To reactivate my current plan, I tried pay balance for reactivate my
account But payment was not accept! Keep show me error sign. All card
information was correct! Because I have been paid the same card!It is
not working!! What should I do?
Hey! So my grandma who doesn’t speak good English typed YES to the 15 Gb
data add on text offer. She thought she was accepting the holiday bonus
international minutes. It’s set to start on the next renewal date. How
do we go about cancelling this so ...
helloI setup automatic pay from my credit card. unfortunately, it is
expired. but I didn't know early. so I want to change my credit card for
payinghow can I do? I can't contact your staff. only chatbot answer,
that is not good. I can't change my cre...