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BMcL

I have been using a Umidigi A11 phone with Public Mobile since September 2024. The network mode is set to 4G and the 4G calling (VoLTE) option is on. Everything worked well until recently.Now, on outgoing calls, there are no ringtones. Unless the per...

BMcL · 05-17-2026

If you login to your Public Mobile account and then click Change Subscription, it now includes Koodo postpaid plans in addition to the Public Mobile plans.Does this eliminate the need to:Buy a Koodo sim card,Set up a Koodo plan online,Update your pho...

BMcL · 06-19-2025

I use a visa card which has cash-back rewards. Recurring payments get double the rewards. However, Public Mobile does not show up as recurring.The Visa Centre confirms that the merchant has to code the payment as a “recurring payment” which then qual...

BMcL · 09-05-2024

If I want to make an occasional international call from Canada what are the per minute rates? My plan does not include minutes outside of Canada and I do not want an add on.

BMcL

I have already raised a ticket and tier 2 responded. They say my phone is not supported. Yes their IMEI checker says that too. What I don't understand is why it worked for over 1 1/2 years using 4G and VoLTE and still does - except for the outgoing r...

BMcL

I'm not sure why you would say the phone used 3G for calls. I can physically see the 4G icon turn to 3G if I have VoLTE off when I make a call but the 4G stays as 4G on calls when VoLTE is on.

BMcL · 06-19-2025

Responding to the replies so far:Amazon Prime is prepaid and it can be stopped anytime, yet it shows on my visa statement as a recurring payment and gets the extra rewards.While the Public Mobile website and my own account both clearly show a monthly...

BMcL · 09-05-2024

My plan does not include USA minutes or data. For a short trip I don't want the 15 day add on. What are the ad hoc rates for calls, texts and data while in the USA?

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Outgoing ringing on 4G calling

Change subscription to Koodo

Recurring Payment - Cashback

International Calling

Re: Outgoing ringing on 4G calling

Re: Outgoing ringing on 4G calling

Re: Recurring Payment - Cashback

Day trip to the USA